Al Pellizzeri
Al Pellizzeri at Family Hyundai
Refer Me

Al Pellizzeri

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.8
817 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

Languages Spoken

English English

4.8

817 Reviews

Write a Review

817 Reviews of Al Pellizzeri

June 07, 2024

Dealership Rating
Employee Rating

Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 07, 2024

Dealership Rating
Employee Rating

I said average because I encountered avoidable issues, and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup More

by E. Smith
Workmanship
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 30, 2024

Dealership Rating
Employee Rating

Prompt and courteous personnel. Techs are all knowledgeable ..services are completed when they tell yoy More

by SIOUXZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2024

Dealership Rating
Employee Rating

Brought my Hyundai Tucson in for service ( oil change & tire rotation) got in and out in an hour even with a FREE car wash👍😁 More

by shannon_shannon96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2024

Dealership Rating
Employee Rating

Explained thoroughly everything about the features on my car. She is very knowledgable and patient. More

by SIOUXZ2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2024

Dealership Rating
Employee Rating

This dealership is the worst dealership in terms of customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help More

by Indebtbyhyundai
Recommend Dealer
No
May 13, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 25, 2024

Indebtbyhyundai responded

Hello everyone. I still have not gotten a response from Hyundai. There letting me slowly kill my damaged car I’ve been having panic attacks and anxiety attacks for the past week two weeks trying to figure this out. I responded to Hyundai on here the same exact day in private and I haven’t been reached out to since. It’s like you guys hate your customers and don’t care about there situation. All of your general managers at this location are disrespectful. All of your service people say they’ll call back but never do. I am bursting my limit with this situation. Hyundai you have destroyed a customer’s financial situation and you’ve destroyed a customer’s mental health. I wasn’t offered an extended warranty. I wasn’t even offered a 1 percent discount on the repair. They didn’t tell me “as is”. They legally ruined my life. I can't afford a 6,555 dollar repair. I could barely afford the car when I was at dealership now I owe this much in repairs? You people are sick, twisted, unethical, corrupt, and incompetent. Word of advice Hyundai. Don’t screw over your customers. (It’s been 11 days since I’ve gotten a reply from Hyundai; they reply and don’t help in hopes to make there image look better)

May 25, 2024

Indebtbyhyundai responded

I personally recommend everyone to buy a broken car off a bum on the street. At least the bum would try to help with some repairs.

May 10, 2024

Dealership Rating
Employee Rating

Dealership is great, very welcoming and no pressure. found the tucson and Skip pulled it out and went for test drive, loved it, then worked out a deal with Skip good rate and went the next day to pick i More

by JOSEPHZARTUCHE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Family Hyundai responded

Thank you, Joseph, for your feedback on your recent visit to Family Hyundai. It's great to hear that Skip was able to assist you and that you had such a positive experience.

May 07, 2024

Dealership Rating
Employee Rating

Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. More

by LARAE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 26, 2024

Dealership Rating
Employee Rating

Family members are the best people I have ever met. I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. Th More

by OTISDUNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Family Hyundai responded

Thank you, Otis, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 22, 2024

Dealership Rating
Employee Rating

The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

1
...

Dealership Inventory (392 Vehicles)

used 2024 Hyundai Tucson car, priced at $35,014
2024 Hyundai Tucson
used
Intense Blue exterior
Automatic
All-wheel Drive
used 2021 Hyundai Kona car, priced at $22,475
2021 Hyundai Kona
used
Sonic Silver exterior
Automatic
All-wheel Drive
used 2021 Genesis G70 car, priced at $31,993
2021 Genesis G70
used
Siberian Ice exterior
Automatic
All-wheel Drive
used 2019 Hyundai Santa Fe car, priced at $16,998
2019 Hyundai Santa Fe
used
Lava Orange exterior
Automatic
Front-wheel Drive
used 2021 Ford Escape car, priced at $25,746
2021 Ford Escape
used
N/A exterior
Automatic
All-wheel Drive
used 2021 Chevrolet Equinox car, priced at $21,794
2021 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive