Tom Coward

Tom Coward & Doug MacAdam have been wonderful with my customer service. Always very helpful and up front with what needs to be done. I feel as if I can really trust them when it comes to my car. Thanks f customer service. Always very helpful and up front with what needs to be done. I feel as if I can really trust them when it comes to my car. Thanks for all the help over the years :) More

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This is our 7th Volvo we have purchased in 17 years from Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no reason to go anywhere else. More

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This dealership is very professional. They treat you with respect and are extremely courteous and helpful to make sure you are happy with the deal. They treat you with respect and are extremely courteous and helpful to make sure you are happy with the deal. More

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Another wonderful experience with Kyle and his Smythe team! Always professional, always prepared, never any pressure! Thank you Kyle and Smythe Volvo for making it easy! team! Always professional, always prepared, never any pressure! Thank you Kyle and Smythe Volvo for making it easy! More

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Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is important but the service team keeps me coming back. One of the main reasons I just purchased another xc40 over the weekend from Smythe. Thanks again to service and management for putting together such a professional group. Highly recommend Smythe service. More

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Many thanks again to Kyle and his excellent Smythe team. They are always available when I need them and the service is amazing! They are always available when I need them and the service is amazing! More

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All staff members were courteous, attentive and responsive. The sales process was respectful and ultimately, the car delivery was personalized and Jean, very patient. I would recommend this dealers responsive. The sales process was respectful and ultimately, the car delivery was personalized and Jean, very patient. I would recommend this dealership. More

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Tom Coward was my Service Rep on our last visit to Smythe - He is the epitome of excellent customer service as is the entire Service Department team. We have been going to Smythe Volvo for 25+ years and w - He is the epitome of excellent customer service as is the entire Service Department team. We have been going to Smythe Volvo for 25+ years and we wouldn’t think of going to any other dealership for a “job well done”’ More

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I brought my car to be serviced on 6/14/2024 and both Dina and Doug assisted me. Both of them were very attentive and thorough. Dina informed me of exactly what needed to be done. When the job was com Dina and Doug assisted me. Both of them were very attentive and thorough. Dina informed me of exactly what needed to be done. When the job was completed, she notified me immediately. I appreciated the fact that I did not have to wait or even make the call to find out whether or not the car was ready for pick up. Dealing with Dina was a pleasant experience. She was professional and friendly. I have dealt with Doug several times in the past, and each time it has also been a pleasure. More

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As we have come to expect, Tom Coward and the rest of the team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointmen team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointments made (Tina). The cars were serviced quickly and all additional services needed were clearly explained (Dina and Tom). We are long time customers and expect to be for a good while to come. More

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