Dealership Experience
7 yrs, 1 mo
Industry Experience
27 yrs, 9 mos
342 Reviews
Write a Review342 Reviews of Tim Wilkins
November 11, 2025
I was a little frustrated because I needed an oil change. I talked with someone early Monday morning and she told me that the scheduling department was busy and would call me back. She didn't say we take w I talked with someone early Monday morning and she told me that the scheduling department was busy and would call me back. She didn't say we take walk ins. So I missed work waiting for the call. When it did, she shared that I could simply come in. Once there, things *oil change and tire rotation were done very quickly) More
October 22, 2025
Always great service and I can take it there with out a appointment for oil change and tire rotation appointment for oil change and tire rotation More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Gavynn Norris, Mike Belew, Taylor Adams , Jared Laska
October 19, 2025
Took in a 21 high country 3500hd for a knocking noise with an extended warranty purchased at James wood. Service writer called and stated I need to pay $6,000 dollars just to see what is wrong and refuse with an extended warranty purchased at James wood. Service writer called and stated I need to pay $6,000 dollars just to see what is wrong and refused to call the warranty company until I do so. I picked my truck up took it to another dealership that 100 percent took care of me the right way. More
October 17, 2025
Tim was great to work with. But the service from James Wood / the Tom Clark Auto Park is not up to standard. I just think we are a number for the last 5 or so years. Service dep But the service from James Wood / the Tom Clark Auto Park is not up to standard. I just think we are a number for the last 5 or so years. Service department manager will tell you what ever just to not help you. I have rush under my NEW 2025 2500 HD. All they said was GM would not make the part if they did not think / trust it would last. I have never had rust from day one on any 15 plus trucks over the years. Very sad!!! More
Other Employees Tagged: Robert Capestany, Edward Munez
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