The service dept is hidden deep within this very large
dealership. I was asked who my service rep was but prior to arriving at dealership, I was not advised who that was.
dealership. I was asked who my service rep was but prior to arriving at dealership, I was not advised who that was.
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by scollins7122
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Tom Clark Auto Park responded
Thank you for your feedback. We appreciate you taking the time to share your experience at Tom Clark Chevrolet. We understand how important it is to have clear communication regarding your service representative. Your feedback is valuable as we strive to improve our processes. Please feel free to reach out to us directly if you have any further concerns or questions. We hope to assist you better in the future!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Great service.
I had concerns that the new ownership would change things up to much. But I rolled in and the same folks I’ve dealt with in the previous company ar
I had concerns that the new ownership would change things up to much. But I rolled in and the same folks I’ve dealt with in the previous company are still there with the same work ethic I appreciate
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by dwautry1
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Tom Clark Auto Park responded
Thank you for taking the time to share your thoughtful feedback. It’s great to hear your experience at Tom Clark Chevrolet remained consistent and that familiar team members continue to deliver the strong work ethic you value. Your trust and loyalty through the transition are sincerely appreciated, and the opportunity to welcome you back again is always valued.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Great service just like always thank You everyone for
taking care of my truck been going since I bought it 2014
taking care of my truck been going since I bought it 2014
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by J.Zuniga5050
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Tom Clark Auto Park responded
Appreciate you taking the time to share such kind feedback! It’s great to hear you’ve consistently received excellent service at Tom Clark Chevrolet since 2014 and that your truck has been well cared for. Your continued trust means a lot, and the opportunity to keep serving you in the future is sincerely appreciated.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
The did exactly what we asked, no more and no less.
My wife took my truck to have the spare tire air checked that we had AAA put on that morning. I had a flat, when I called the dealership, I was told
My wife took my truck to have the spare tire air checked that we had AAA put on that morning. I had a flat, when I called the dealership, I was told by the female receptionist they could try to get me in the next day. I had to ask to speak to the service manager or my dedicated service rep before I was told; “just change the tire and bring it up here and we will fix the tire.”
My wife took it to them to check the tire pressure in the spare, they did that and sent her on her way. We then had to take it back to the service department-same day- to get them to actually fix the spare and put it back on, they didn’t have the foresight or customer service mindset to actually fix the spare the first time she brought it in. Again, they did nothing extra, just what we asked. I do not recommend this service department.
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by SPTELLEZ
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Tom Clark Auto Park responded
Thank you for sharing your experience. We understand your concerns regarding the handling of your truck’s spare tire service and the follow-up visit needed to complete the work. At Tom Clark Chevrolet, we aim to provide a smooth and attentive service experience from the moment a customer arrives, especially in situations involving unexpected tire issues.
If you would like to discuss your visit further, please contact us directly. We are committed to enhancing the overall service experience so every visit feels more complete, efficient, and customer-focused.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Jarret had been just a wonderful advisor and communicated
the repairs needed for my vehicle. 10/10 will come back!
the repairs needed for my vehicle. 10/10 will come back!
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by IMAN00B985
Verified Customer
Verified Customer
Service Price Transparency
I took my truck in for service and shopped for a GMC
Yukon while waiting. Had been thinking about purchasing a new Yukon for a while.. Caleb and Joey were very helpful in working with me to make a new
Yukon while waiting. Had been thinking about purchasing a new Yukon for a while.. Caleb and Joey were very helpful in working with me to make a new Yukon happen. Great team.
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by STEVEDECK60
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Tom Clark Auto Park responded
Thank you for your fantastic review, Steve! We’re thrilled to hear that Caleb and Joey provided you with the assistance you needed while you were looking to purchase your new GMC Yukon. Our team at Tom Clark Chevrolet is dedicated to ensuring our customers have a great experience, and it's wonderful to know that we met your expectations. We look forward to seeing you again soon!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Mike always takes care of me when I come in and keeps me
posted on the status of my service.
posted on the status of my service.
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by mjaco
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Tom Clark Auto Park responded
Thank you for your kind words! We are glad to hear that Mike is providing you with excellent service and keeping you updated on your vehicle’s status. We appreciate your support and look forward to seeing you again at Tom Clark Chevrolet!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
I came in for my appointment which I did online.
Your representative Mike was wonderful.
Your representative Mike was wonderful.
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by sandrakbiscailuz
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Tom Clark Auto Park responded
Thank you for your kind words, Sandra! I’m thrilled to hear that Mike provided you with wonderful service during your appointment at Tom Clark Chevrolet. I appreciate you taking the time to share your experience and we look forward to seeing you again soon!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
I really enjoy my service experience at Tom Clark Auto
Park. My service advisor, Mike Belew is the best in the business. Highly recommend.
Park. My service advisor, Mike Belew is the best in the business. Highly recommend.
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by argylestone
Verified Customer
Verified Customer
Service Price Transparency
Pleasant atmosphere.
Friendly staff. Second visit was more timely. Clean good coffee and refreshments offering
Friendly staff. Second visit was more timely. Clean good coffee and refreshments offering
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by MARGIEARENS
Verified Customer
Verified Customer
Service Price Transparency