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Tim Wilkins
318 Reviews
Dealership Experience
6 yrs, 8 mos
Industry Experience
27 yrs, 4 mos
318 Reviews
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318 Reviews of Tim Wilkins
Verified Customer
April 17, 2026
Great service just like always thank You everyone for taking care of my truck been going since I bought it 2014 taking care of my truck been going since I bought it 2014 More
by J.Zuniga5050
Other Employees Tagged: Jarrett Abel, Edwin Chan, Gavynn Norris, Mike Belew
April 10, 2026
Ordered running boards and had window tint darkened and brow added. Informed them I would have to wait for the tint to get finished I didn’t have anyone there to pick me up. They finished 5 windows and a b brow added. Informed them I would have to wait for the tint to get finished I didn’t have anyone there to pick me up. They finished 5 windows and a brow on the front window in roughly an hour and 15 minutes. I was shocked how quickly they was finished. It turned out great as well. More
by jullmann1
Other Employees Tagged: Pasque Perez, Edward Munez
April 09, 2026
Jarret had been just a wonderful advisor and communicated the repairs needed for my vehicle. 10/10 will come back! the repairs needed for my vehicle. 10/10 will come back! More
by IMAN00B985
Other Employees Tagged: Jarrett Abel, Edwin Chan, Mike Belew, Brandon Roehl, Taylor Adams
April 08, 2026
I appreciated the dealership notifying me that my Chevy Spark was due for an oil change, and that I was able to schedule an oil change, plus transmission service & an emissions inspection through the email Spark was due for an oil change, and that I was able to schedule an oil change, plus transmission service & an emissions inspection through the email. I got an appointment quickly. Everyone I dealt with was courteous and professional. Tim got our vehicle done quickly although parts for my transmission service would arrive in a week. I was grateful that Tim was able to return our vehicle to us until parts arrived. Picking up our vehicle and paying the invoice was smooth. The young lady that took our payment was able to apply our GM points quickly (quicker than it's ever been done). Thanks for everything. More
by rick.holliman56
April 04, 2026
Brought my car because my onstar wasn’t working and then my battery kept dying! They had to order a part an I asked for loaner at first they were like we don’t have any then it was let me check! My other op my battery kept dying! They had to order a part an I asked for loaner at first they were like we don’t have any then it was let me check! My other option was just to completely disconnect my onstar but then I wouldn’t know if anything else was wrong! They said that basically my onstar was acting like a light was left on which was causing my battery to die! I received a loaner! But the communication was horrible! I had to reach out for updates! No one ever called and went over anything about my car! I realize once I get it back they did indeed have to change the battery because it was dead and they left it in the back seat of my car! I called to inform them it was left in my car and they were going to coordinate someone to pick it up! I reached out and let them know no one has picked it up and of course no response! They never picked it up! The lack of communication is horrible and I won’t be bringing my car back! More
by Khristina Clemons
April 01, 2026
Tim Wilkins has been a pleasure to work with. His proactive follow-up after the repair is something I have not experienced before from a service department and is greatly appreciated. If I we His proactive follow-up after the repair is something I have not experienced before from a service department and is greatly appreciated. If I were to offer constructive feedback, it would be that General Motors could further strengthen its diagnostic support systems. A more connected, shared knowledge base across dealerships would help technicians identify root causes more efficiently. Additionally, with the increasing complexity of modern electronics and software, continued investment in advanced diagnostic tools and ongoing technician training is essential to keep pace with today’s vehicles. After eight different service visits across three certified Chevrolet service centers over approximately 15 months, it appears we may have finally identified and resolved the issue. John A Brau More
by J.BRAU
March 27, 2026
My experience was less than I would have expected. My transmission wasn't working properly, still under warranty, as it's a 2024 vehicle. My main issue was I wasn't offered a loaner vehicle while my c My transmission wasn't working properly, still under warranty, as it's a 2024 vehicle. My main issue was I wasn't offered a loaner vehicle while my car was being 'diagnosed', but then was fixed after the fact. With a warranty and a bulletin pertaining to the issue that my vehicle was having I should have been offered a solution for not having my vehicle. I had to borrow a vehicle for almost 2 weeks. Thankfully I had that option. For an issue that was not in my control, under warranty, and that Chevrolet sent a bulletin out for, I should have been set up with a loaner vehicle as I still had to get to my job and run errands, as most people do. With that being said, the shuttle to and from was nice, but not enough. The service department was nice enough, I just feel like I was put in a position, without a vehicle, that wasn't necessary. Would I return here? Probably only out of convenience of location. Staff was nice. In my opinion, the dealership just needs to make better accommodations for its customers. More
by meganquessenberry
Other Employees Tagged: Gavynn Norris
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