Gavin is always my go to guy when I have any truck
issues. Very helpful.
issues. Very helpful.
More
by ghound51
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Tom Clark Auto Park responded
Thank you for your fantastic review! We are thrilled to hear that you find Gavin helpful, especially when it comes to your truck issues. We appreciate your trust in Tom Clark Chevrolet and look forward to assisting you again in the future!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Gavin is Always very helpful!
he is my go to guy when i have any issues.
he is my go to guy when i have any issues.
More
by duggerpoolstx
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Tom Clark Auto Park responded
Thank you for your kind words! We are delighted to hear that Gavin has been so helpful for you. At Tom Clark Chevrolet, we strive to provide excellent service, and it's great to know that you have a go-to person to assist you. We look forward to seeing you again soon!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Great service just like always thank You everyone for
taking care of my truck been going since I bought it 2014
taking care of my truck been going since I bought it 2014
More
by J.Zuniga5050
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Tom Clark Auto Park responded
Appreciate you taking the time to share such kind feedback! It’s great to hear you’ve consistently received excellent service at Tom Clark Chevrolet since 2014 and that your truck has been well cared for. Your continued trust means a lot, and the opportunity to keep serving you in the future is sincerely appreciated.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Terrible service, I got charged for an alignment an it
wasn’t even done! I had to take my car back in to my own inconvenience!
wasn’t even done! I had to take my car back in to my own inconvenience!
More
by tamicablake
Verified Customer
Verified Customer
Service Price Transparency
It took three hours to get a new key fob programmed.
Other dealers are roughly 30 minutes or less.
Other dealers are roughly 30 minutes or less.
More
by StevenBruce
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Tom Clark Auto Park responded
Thank you for your feedback, Steven. We understand the importance of timely service and how the programming of your key fob impacted your visit. At Tom Clark Chevrolet, we focus on providing accurate, professional service and clear guidance for every appointment.
Please feel free to contact us if you’d like to share more about your visit. We are committed to reviewing our procedures to enhance efficiency and maintain a positive customer experience.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
My service advisor, Gavynn Norris, took care of an issue
I was not happy with. He made sure I was happy with the service. This is a great service department!
I was not happy with. He made sure I was happy with the service. This is a great service department!
More
by maryfair13
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're excited to hear that Gavynn provided you with excellent service and ensured your satisfaction. At Tom Clark Chevrolet, we strive to create positive experiences in our service department. Looking forward to seeing you again for your future needs!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Arrived late Friday afternoon needed oil change had no
reservation Service Consultant Gavynn Norris got be in and took care of the oil change, tires rotation and a wash within a hour. Very happy with the
reservation Service Consultant Gavynn Norris got be in and took care of the oil change, tires rotation and a wash within a hour. Very happy with the service.
More
by Lkjbarber
Verified Customer
Verified Customer
Service Price Transparency
My experience was less than I would have expected.
My transmission wasn't working properly, still under warranty, as it's a 2024 vehicle. My main issue was I wasn't offered a loaner vehicle while my c
My transmission wasn't working properly, still under warranty, as it's a 2024 vehicle. My main issue was I wasn't offered a loaner vehicle while my car was being 'diagnosed', but then was fixed after the fact. With a warranty and a bulletin pertaining to the issue that my vehicle was having I should have been offered a solution for not having my vehicle. I had to borrow a vehicle for almost 2 weeks. Thankfully I had that option. For an issue that was not in my control, under warranty, and that Chevrolet sent a bulletin out for, I should have been set up with a loaner vehicle as I still had to get to my job and run errands, as most people do.
With that being said, the shuttle to and from was nice, but not enough.
The service department was nice enough, I just feel like I was put in a position, without a vehicle, that wasn't necessary.
Would I return here? Probably only out of convenience of location.
Staff was nice. In my opinion, the dealership just needs to make better accommodations for its customers.
More
by meganquessenberry
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Tom Clark Auto Park responded
Thank you for sharing your experience, Megan. We understand how important it is to have reliable transportation while your vehicle is being serviced, especially during a warranty-related visit, and your feedback helps the team at Tom Clark Chevrolet continue improving how we support customers during that time.
Feel free to connect with us directly if you'd like to continue the conversation or provide additional details. Your input is appreciated, and we are committed to making future visits as convenient and accommodating as possible.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Had a recall on my Chevy Suburban 21.
Everything was done in 3-4 days, from ordering a part to scheduling an appointment and installing it. Gavynn was the guy taking care of it. 5 stars.
Everything was done in 3-4 days, from ordering a part to scheduling an appointment and installing it. Gavynn was the guy taking care of it. 5 stars.
More
by IHARSIMRAN30
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're thrilled to hear that Gavynn took great care of your Chevy Suburban during the recall process. It’s fantastic that we were able to get everything done efficiently for you. We appreciate your feedback and we look forward to seeing you again at Tom Clark Chevrolet!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
My 2500 GMC Sierra needed some TLC, myGMC App had no
opening appointments on 03/13/2026 so I called service advisor Gavynn, dropped my truck off at the service center around 9:00am and before I knew it
opening appointments on 03/13/2026 so I called service advisor Gavynn, dropped my truck off at the service center around 9:00am and before I knew it my truck was ready. Great service team. Thanks again Gavynn Norris.
More
by STEVENSTJOHN76
Service Price Transparency
Mar 14, 2026 -
Tom Clark Auto Park responded
Thank you, Steven! Our team appreciates your kind words about your experience at Tom Clark Chevrolet. We're glad to hear that Gavynn and the service team were able to get your 2500 GMC Sierra back on the road quickly. Your satisfaction means a lot to us. We look forward to serving you again in the future!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Dealer Reviews
Cars for Sale
Dealer Log In
