Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.6
408 Reviews
4.6

408 Reviews

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408 Reviews of Gavynn Norris

August 30, 2026

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Employee Rating

Service advisor Gavin was absent during the appointment and didn’t respond all day to my requests for update. I finally had main line track him down on my third attempt. I really need to get the repair don More

by tommy d
Service Price Transparency
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Recommend Dealer
No
Sep 01, 2026

Tom Clark Auto Park responded

Thank you for sharing your experience with us, Tommy. We understand your frustration regarding the lack of communication from your service advisor during your appointment. At Tom Clark Auto Park, we strive to maintain high standards of service, and we appreciate your feedback as it helps us improve. We encourage you to reach out to us directly so we can address your concerns and ensure your repair is completed to your satisfaction. Thank you for bringing this to our attention. Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 29, 2026

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Employee Rating

Good people to do business with fixed problems timely and suggested purchase of warranty if intended to keep car More

by Swbrum
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Recommend Dealer
Yes

Other Employees Tagged: Tom Thornburgh

Aug 30, 2026

Tom Clark Auto Park responded

Thank you for your review! We’re glad to hear that you had a positive experience with us at Tom Clark Auto Park. Our team strives to address any issues promptly and appreciates your feedback on our warranty suggestions. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 26, 2026

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Gavynn was great to work with and eagerly fixed a computer error and gave me a refund on a duplicate charge Also the finance manager was helpful Thanks More

by Swbrum
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 27, 2026

Tom Clark Auto Park responded

Thank you for your feedback! We’re glad to hear that Gavynn was able to assist you with the computer error and refund, and that our finance manager was helpful as well. Your experience is important to us, and we appreciate you choosing Tom Clark Chevrolet. We hope to see you again soon! Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 22, 2026

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As always, the service department takes care of you. Very professional, great service and not too long of a wait. More

by freck22
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Recommend Dealer
Yes
Aug 22, 2026

Tom Clark Auto Park responded

Thank you for your amazing review! We’re pleased to hear that our service department at Tom Clark Auto Park consistently provides you with professional and efficient service. Our team appreciates your feedback, and we look forward to seeing you again soon! Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 13, 2026

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From the moment I experienced my issue, the team at Tom Clark took fantastic care of me. I had a tow truck dispatched within minutes and within an hour to an hour and a half I had dropped off my truck for More

by mattburks52
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Recommend Dealer
Yes
Aug 14, 2026

Tom Clark Auto Park responded

Thank you for your feedback, Matt! We’re thrilled to hear our team at Tom Clark Chevrolet provided you with fantastic service and took care of you promptly. Your satisfaction is our priority, and it’s great to know we met your expectations during your truck’s diagnosis. We appreciate your kind words and look forward to assisting you again. Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 10, 2026

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Great service and communication. Gavin and the team in the service department are great! I take all my company vehicles there. More

by ron@rocklinetexas.com
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Recommend Dealer
Yes
Aug 10, 2026

Tom Clark Auto Park responded

Thank you for your kind words, Ron! We appreciate your feedback and are thrilled to hear that you had a positive experience with Gavin and the service department team at Tom Clark Chevrolet. It's wonderful to know that you trust us with all your company vehicles. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to serving you again! Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 08, 2026

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Great service and kept us up on status of work being done. Atmosphere for waiting was comfortable and time to complete service was outstanding More

by Bob R
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Recommend Dealer
Yes
Aug 08, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review, Bob! We’re pleased to hear that you had a great experience with our service team at Tom Clark Chevrolet. It's fantastic that you felt comfortable while waiting and appreciated the timely completion of your service. We look forward to welcoming you back for your next visit! Sincerely, Tom Clark Chevrolet Management | 940-591-9663

August 02, 2026

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i have had a terible experiance lately. my truck had failures in your shop when it was in for normal maintenance. i have spent 7K plus on your recomendations and an not happy. I want to mee More

by joe.crawford
Service Price Transparency
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Recommend Dealer
No
Aug 04, 2026

Tom Clark Auto Park responded

Thank you for sharing your experience, Joe. We understand your concerns regarding your recent service visits, the repairs performed on your truck, and the investment you have made based on the recommended services. Your feedback provides Tom Clark Auto Park with valuable insight into your experience and the concerns you would like addressed. Please contact us directly so we can arrange a time for you to speak with our Service Manager and discuss your concerns in detail. We remain focused on providing attentive support and working with our customers to better understand their service experience. Sincerely, Tom Clark AutoPark Management | 940-591-9663

July 21, 2026

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Service is completed on a timely basis. Gavyn provides great customer service. Waiting room provides complimentary coffee and water. More

by JF678JF
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

Jul 21, 2026

Tom Clark Auto Park responded

Thank you for your review! It's great to hear you had a positive experience with our service and that Gavyn provided great customer service. We strive to make your visit comfortable with our waiting room amenities. We look forward to seeing you again at Tom Clark Chevrolet! Sincerely, Tom Clark AutoPark Management | 940-591-9663

July 18, 2026

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Employee Rating

Every time I've been here they have fantastic in friendliness and communication. Will always return More

by Yabbadabba209
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Tom Clark Auto Park responded

Thank you for your kind words! We are thrilled to hear that you’ve consistently experienced fantastic friendliness and communication during your visits. We look forward to welcoming you back again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

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