Russell Casteel

I asked them to check the maintenance record and see what needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,00 needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,000+ several other different things and I had my other mechanic take a look at it, and they checked the records on the schedule maintenance for the Chevy Silverado pick up truck and none of them were due until 90,000 so I don’t appreciate being misled so they can put extra money in their pocket. You just lost a customer after my last oil change next time I won’t be taking it to you anymore. I don’t like to miss lead or cheated. More

by DANSACKLLAH Verified Customer Verified Customer

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Everybody’s really nice. I’m very professional. It was very smooth with no issues I’m very professional. It was very smooth with no issues More

by MATREVINO70 Verified Customer Verified Customer

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I would give the ENTIRE used car department a ZERO. I will never buy another car from Mac Haik, what a nightmare experience! I will never buy another car from Mac Haik, what a nightmare experience! More

by CARADONNA321 Verified Customer Verified Customer

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Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More

by SMARTSHOPPING6067 Verified Customer Verified Customer

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Excellent customer service by Russell Casteel; on time, washed and cleaned vehicle and on time ride from/to dealership. Very pleased with MacHaik. washed and cleaned vehicle and on time ride from/to dealership. Very pleased with MacHaik. More

by Mark Verified Customer Verified Customer

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They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. In my brakes. Work much better. More

by jasonozer Verified Customer Verified Customer

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Perfect place, from the management all the way to the sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik More

by fory21 Verified Customer Verified Customer

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Nothing but best dealership in Houston, Texas. Service tops, confident car service completed with care, ask if technician personal vehicle Service tops, confident car service completed with care, ask if technician personal vehicle More

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Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER Verified Customer Verified Customer

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The dealership was clean and all employees seemed customer focused. I was helped by several employees over three trips and all were courteous and professional customer focused. I was helped by several employees over three trips and all were courteous and professional More

by TXMOJO Verified Customer Verified Customer

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