Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rachel Alvey
Rachel Alvey at James Wood AutoPark
Refer Me

Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

Contact Me
5.0
56 Reviews
5.0

56 Reviews

Write a Review

56 Reviews of Rachel Alvey

November 15, 2024

Dealership Rating
Employee Rating

Always helpful, professional and pleasant. Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and T More

by katig04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk, Taylor Adams

Report | Print

November 14, 2024

Dealership Rating
Employee Rating

The work was done in the time that was expected. The caddy was purring as it came out of the shop. More

by MGHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 15, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that your Cadillac was purring and that we met your timing expectations. At James Wood Chevrolet Denton, we strive to provide top-notch service, and it's great to know we hit the mark for you. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

Dealership Rating
Employee Rating

Rachel is always my advisor when I bring my car in. I always look forward to seeing her & her smile& her customer service is exceptional. I feel like family here when I bring my car in for service. I’m More

by spoiled_diva33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 15, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about Rachel's service, and we're thrilled to hear that you love your brand-new Cadillac. It's great to know that you feel like family at James Wood Chevrolet Denton. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

Everyone was helpful & friendly. Service time was excellent my wait time was short. Waiting area clean & pleasant. More

by LKJGBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton, and that our team was helpful and friendly. It's great to know that you appreciated the short wait time and the cleanliness of our waiting area. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

Excellent communication! Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. More

by JONATHANPONSONBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Belew, Taylor Adams

Report | Print
Nov 13, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor and technician provided you with excellent communication and a prompt diagnosis of your warranty-covered issue. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gattenby, Alex Gipson, Jarrett Abel, Samantha Oliphant, Tim Wilkins, Jared Laska, Robert Cook, Franklin Wood, Taylor Adams

Report | Print
Nov 13, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2024

Dealership Rating
Employee Rating

Easy to deal with. Understood warranty for my Cadillac. Customer’s lounge nice. Quick service. More

by kaperry31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was smooth and that you appreciated our service and customer lounge. We strive to provide quick and efficient service, especially for our Cadillac customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

Dealership Rating
Employee Rating

was greeted and taken care of very quickly . . was offered to be taken back to work but did not need it. More

by mtorres.mt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams

Report | Print
Nov 08, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear you were greeted and taken care of quickly at James Wood Chevrolet Denton. If you ever need assistance in the future, whether it's a ride back to work or anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2024

Dealership Rating
Employee Rating

Rachel and the service team made for a great experience. Thank you to James Wood Dealership for a great experience. More

by CHRIS.TROTTER.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: London.

Report | Print
Nov 06, 2024

James Wood AutoPark responded

We’re thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. Your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

Dealership Rating
Employee Rating

Great service and great communication on my service timing and excellent service area to wait while my car was processed. More

by randallocke65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 06, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that you experienced great service and communication during your visit to James Wood Chevrolet Denton. We strive to provide excellent facilities and keep our customers informed. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

1
2
...
6

Dealership Inventory (1669 Vehicles)

used 2022 Honda Accord car, priced at $28,455
2022 Honda Accord
used
Still Night Pearl exterior
CVT
Front-wheel Drive
$28,455
View Details
new 2024 Chevrolet Colorado car, priced at $41,935
2024 Chevrolet Colorado
new
Summit White exterior
4WD
$41,935
View Details
used 2021 Chevrolet Silverado 1500 car, priced at $46,977
2021 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
$46,977
View Details
used 2023 Jeep Wrangler car, priced at $39,950
2023 Jeep Wrangler
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$39,950
View Details
used 2018 GMC Yukon XL car, priced at $31,455
2018 GMC Yukon XL
used
Iridium Metallic exterior
Automatic
Four-wheel Drive
$31,455
View Details
new 2025 GMC HUMMER EV car
2025 GMC HUMMER EV
new
Graphite Blue Metallic exterior
Unknown
Four-wheel Drive
Not Priced
View Details
View All Inventory