Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 20

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
214 Reviews
4.9

214 Reviews

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214 Reviews of Rachel Alvey

September 28, 2024

Dealership Rating
Employee Rating

Rachel was very knowledgeable with questions I had. Customer Service like that rare these days. More

by BOBKATJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

Sep 30, 2024

Tom Clark Auto Park responded

Thank you, Bob, for your wonderful review! We truly appreciate your kind words about the knowledgeable customer service you received at James Wood Chevrolet Denton. It’s always our goal to provide exceptional experiences for our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Dealership Rating
Employee Rating

Taylor had excellent knowledge of the policies and procedures of the dealership and kept me informed of each step in the repair of my car. More

by LMBRUTON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're glad to hear that Taylor provided you with excellent service and kept you informed throughout the repair process at James Wood Chevrolet Denton. We strive to ensure our customers are well taken care of, and we appreciate you sharing your experience. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

Dealership Rating
Employee Rating

Rachel has always been very professional and helpful goes above and beyond at all times. More

by MOVERCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams , Franklin Wood

Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. It's great to hear that our efforts to provide professional and helpful service have made a positive impression. We look forward to seeing you again soon and continuing to exceed your expectations! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

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The service was very good. The service waiting area for Cadillac is excellent and very comfortable. More

by WARRENGDYER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service and found our Cadillac waiting area comfortable. At James Wood Chevrolet Denton, we strive to make every visit enjoyable. We look forward to welcoming you back the next time you need assistance! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

Dealership Rating
Employee Rating

Recall work was completed in the promised time frame. Vehicle was returned in good condition. More

by wjlrcox
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your positive review! We're glad to hear that the recall work on your vehicle was completed within the promised time frame and that it was returned in good condition. At James Wood Chevrolet Denton, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

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Employee Rating

James Woods Cadillac has always been very courteous and always concerned to keep their customers completely satisfied whether a major vehicle problem or a simple oil change. More

by PAMTRISLER
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Service Time
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Recommend Dealer
Yes
Sep 30, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate your recognition of our commitment to customer satisfaction at James Wood Chevrolet Denton. Whether it's a major issue or routine maintenance, we're here to help. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 23, 2024

Dealership Rating
Employee Rating

Courteous and go the job done in a timely fashion. Nice and clean. Glad to have all the systems and fluids checked by Cadillac. Rachel was a joy to do business with. More

by jimdillon.1050
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're glad to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that Rachel provided you with excellent service and that you appreciated the thorough check of your systems and fluids. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 19, 2024

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Employee Rating

Rachel was professional, friendly and very thorough. She showed me some things about my car that I hadn't noticed. More

by JJWNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at James Wood Chevrolet Denton. It's fantastic that Rachel was able to help you learn more about your car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 18, 2024

Dealership Rating
Employee Rating

Pleasantly surprised. Service better than Sewell. Thank you very much. I’ll be back soon More

by VJNORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're delighted to hear you were pleasantly surprised by the service at James Wood Chevrolet Denton and that we exceeded your expectations. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

Dealership Rating
Employee Rating

The people are so professional and yet so personable it’s actually fun to go get your auto serviced. Rachael was a dream to work with. More

by JUSTDUCKIE0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. It's great to know that Rachael made your visit enjoyable. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

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