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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 21

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
214 Reviews
4.9

214 Reviews

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214 Reviews of Rachel Alvey

September 16, 2024

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Employee Rating

There is always an issue with the mechanics. Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it More

by MISSNITA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike White, Tim Wilkins , Franklin Wood

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Sep 23, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your concerns regarding the mechanical issues you've faced at James Wood Chevrolet Denton, and we appreciate your feedback. Our goal is to provide reliable service and we take your comments seriously. We encourage you to reach out to us directly so we can address these concerns and work towards a resolution. Your trust is important to us, and we look forward to improving your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 15, 2024

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Employee Rating

Everything was great. Timing price waiting area service rep and facility … xxxxxxxx cxxx cxxx cxxx More

by DELIA.MILLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your five-star review! We're thrilled to hear that everything from the timing, price, waiting area, and service at James Wood Chevrolet Denton met your expectations. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Employee Rating

As expected, my experience at James Wood Cadillac was excellent as usual. The Cadillac service team is very good👍😎 More

by LMSANCHES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Sep 17, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that your experience at James Wood Chevrolet Denton exceeded your expectations. Our team works hard to provide excellent service, and it’s great to know that you appreciate their efforts. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Employee Rating

Very friendly and polite always love service at Cadillac James Wood, Thank you for everyone's services 😀 More

by TINYGOMEZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and polite service you received at James Wood Chevrolet Denton. Our team works hard to ensure a great experience for our customers, and we're thrilled to hear that you love our service. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Employee Rating

Friendly sales people and managers along with fair prices and good service. A top notch organization. More

by ronsanders105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Mike Belew, Taylor Adams , Jared Laska, Rudy Rangel, Franklin Wood

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Sep 17, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly service, fair prices, and quality care at James Wood Chevrolet Denton. We take pride in our team and appreciate your kind words. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Employee Rating

Wonderful people, very polite and very prompt! I will continue with to use this facility…very clean! More

by BAGGETT.CHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Sep 17, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We’re thrilled to hear that you found our team at James Wood Chevrolet Denton to be polite and prompt. Cleanliness and professionalism are top priorities for us, and we appreciate your continued support. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 12, 2024

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Employee Rating

Fast and friendly service. 100% A+ This was my first service at this location and will def be back for my next! More

by jasonvandeven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and friendly service at James Wood Chevrolet Denton. We appreciate your trust in us and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 12, 2024

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Employee Rating

Great service and timely on pickup and delivery, The extras make purchasing here the right choice. And a Shout Out to the great pickup/delivery drivers y'all have :-) More

by RODEBARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received and the efficiency of our pickup and delivery team at James Wood Chevrolet Denton. It's fantastic to hear that you found the extras we provide to be a valuable part of your experience. We hope to see you again soon for your future vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2024

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Employee Rating

James Wood personnel did a good job at communicating repair time. When I picked my car up, it was fast and efficient and very, very clean More

by trelegge
Recommend Dealer
Yes
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Sep 11, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood AutoPark communicated effectively regarding your repair time and that your car was returned to you in such great condition. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 07, 2024

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Employee Rating

Friendly and caring. Respectful of my time. They washed my car, it was a surprise. More

by kuykendallg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams , Jared Laska

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Sep 09, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's friendliness and respect for your time at James Wood Chevrolet Denton. We're glad you enjoyed the surprise car wash! We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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