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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 19

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
214 Reviews
4.9

214 Reviews

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214 Reviews of Rachel Alvey

October 10, 2024

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Employee Rating

On time, polite, professional, always smiling, knowledgeable, go above and beyond in willingness to help and/or answer any questions. James Wood whole staff belongs in my comment. No matter area/d More

by SAMARTIN8717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Tom Clark Auto Park responded

Thank you, Shirley, for your wonderful feedback! We truly appreciate your kind words about the entire James Wood AutoPark team. It’s great to hear that you had a positive experience with our staff across all departments. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 10, 2024

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Employee Rating

Great dealership, I would definitely use again, everything was done in a timely manner to my expectations More

by tballard597
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 14, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that everything met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 09, 2024

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Employee Rating

I've bought vehicles and used James Wood's Service for over a decade. I'm very happy, but do wonder why the standard service appointments take so long. An oil change and a tire rotation shouldn't take 3 t More

by bob@delta-v.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Douglas, Doug Spivey, Taylor Adams , Franklin Wood

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Oct 15, 2024

Tom Clark Auto Park responded

Thank you for your loyalty to James Wood Chevrolet Denton over the years! We're glad to hear that you’re happy with our services. We understand your concern regarding the time taken for standard service appointments like oil changes and tire rotations. Your feedback is important to us, and we strive to improve our efficiency. Please feel free to reach out to us directly if you have any further concerns. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 05, 2024

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Always a smooth process! Only thing that would be nice is a ride home instead of paying for Uber More

by cljfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris , Jared Laska

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Oct 08, 2024

Tom Clark Auto Park responded

Thank you for your feedback! We’re glad to hear you have had a smooth experience with us at James Wood Chevrolet Denton. We appreciate your suggestion about offering a ride home and will certainly take it into consideration. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

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Employee Rating

Always happy and professional. Takes care of our needs and communicates what is going on with our car. More

by gmdtx1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood Chevrolet Denton consistently meets your needs and keeps you informed about your vehicle. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

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Employee Rating

Rachel is very kind, friendly and knowledgeable. James Wood Cadillac Service department is very clean. More

by deborahp1681
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 07, 2024

Tom Clark Auto Park responded

Thank you! We truly appreciate your kind words about Rachel at James Wood Chevrolet Denton, especially regarding our service department. We're glad you had a positive experience, and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 03, 2024

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Employee Rating

Rachel Alvey was friendly and courteous. James woods has done a good with my service. More

by SUSAN.AUSTIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Michel at James Wood Chevrolet Denton. Building relationships and providing excellent service are our top priorities, and it's great to know that our efforts resonated with you. We look forward to welcoming your family back for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

October 03, 2024

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Employee Rating

Love james wood and all service dept. Taylor and franklin. I have nothing b g more to say except ty More

by MJPOLL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Mike Belew, Taylor Adams

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Oct 04, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate your support for James Wood Chevrolet Denton and our service department. Taylor and Franklin are dedicated to providing excellent service, and your gratitude means a lot to us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

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Employee Rating

Extremely professional, courteous, knowledgeable, friendly, and caring. She made the experience awesome. The service was completely in a timely period making the wait to be minimal. More

by aylfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We genuinely appreciate your kind words about our team at James Wood Chevrolet Denton. It’s great to hear that you had an awesome experience and found our service to be professional and timely. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

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Employee Rating

Best service and sales in DFW area. Always put customers first. Have done business with them for over 30 years. Best there is More

by crbishop127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 01, 2024

Tom Clark Auto Park responded

Thank you for your amazing review! We truly appreciate your loyalty to James Wood Chevrolet Denton over the years. It's wonderful to hear that you consistently receive top-notch service and feel valued as a customer. We look forward to continuing to serve you for many more years to come! Please don't hesitate to share your experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

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