Dealer Reviews
Cars for Sale
Dealer Log In
1107 Reviews of Mike Majors
August 16, 2020
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
by pperry
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin
August 10, 2020
Always a wonderful experience at Family Hyndai This is the second Hyundai we have owned and have never been disappointed with Family Hyundai sales and service! Service hours are accommodating and This is the second Hyundai we have owned and have never been disappointed with Family Hyundai sales and service! Service hours are accommodating and the staff is professional and very helpful. More
by bdowns
August 09, 2020
Great customer service Another great experience at Family Hyundai. Service team (Mike and Tom) were excellent and made sure everything was done to my expectations. Keep up t Another great experience at Family Hyundai. Service team (Mike and Tom) were excellent and made sure everything was done to my expectations. Keep up the good work. More
by DALP15706
Other Employees Tagged: Tom Salin
August 06, 2020
Recall Repair Fast service, easy in and out. No contact service during the pandemic is a plus. Just got back home after dropping vehicle off for service and receive Fast service, easy in and out. No contact service during the pandemic is a plus. Just got back home after dropping vehicle off for service and received the call about 15 minutes later that it was ready to be picked up. More
by Donna
July 31, 2020
Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More
by LBFM22
Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin
July 29, 2020
The service is very good and the service people are very friendly and knowledgeable. The wait time is good and they keep you informed about the progress of the maintenance friendly and knowledgeable. The wait time is good and they keep you informed about the progress of the maintenance More
by LOUBLUE33
Other Employees Tagged: Colin Simmons, Al Pellizzeri , Larry Edwards
July 23, 2020
During these Covid times I appreciate the friendly environment and cleanliness at this location. The service department once again was a pleasant experience for me. environment and cleanliness at this location. The service department once again was a pleasant experience for me. More
by cloney.cassell
July 20, 2020
GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 100% TELL ALL MY FRIEND ND FAMILY AGAIN CAN NOT SAY ENOUGH ABOUT THE SERVICE THANKS More
by JICHA
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
July 14, 2020
Service Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them at one time or another. While waiting the instillation and a oil change I walked around and it surprised me to see how many people remembered me and asked how I was doing. They picked the perfect name (family) because that’s what I always feel like. More
by trgoes
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin
July 13, 2020
Friendly, courteous and professional Family Hyundai does a great job of servicing my needs. They send out service and appointment reminders. Once arriving at the service location, the ser Family Hyundai does a great job of servicing my needs. They send out service and appointment reminders. Once arriving at the service location, the service personnel are friendly, courteous and professional. More
by RPOWELL65
Other Employees Tagged: Michael Kratschmer
Dealership Inventory (347 Vehicles)
