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1107 Reviews of Mike Majors
July 12, 2020
Thanks! We had an emergency , Mike was great help. Have Thanks! We had an emergency , Mike was great help. Have not been here in a while because out of town , Treated well, problem solved. Recommend no Thanks! We had an emergency , Mike was great help. Have not been here in a while because out of town , Treated well, problem solved. Recommend not sure which Mike we worked with. More
by DKMEM2000
Verified CustomerOther Employees Tagged: Michael Kratschmer
July 08, 2020
This visit wasn’t my best experience here, however I would go back. This particular service person wasn’t very helpful. I haven’t had that ever happen, I felt rushed usually they go over things with you would go back. This particular service person wasn’t very helpful. I haven’t had that ever happen, I felt rushed usually they go over things with you. He did not, which prevented me from getting work that I needed done. More
by KIKY8405
June 29, 2020
Everyone was courteous and friendly. My check engine light came. And although they found nothing wrong, my car did need an update. I have had no issues since. light came. And although they found nothing wrong, my car did need an update. I have had no issues since. More
by tenauk
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
June 26, 2020
Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. Great employees. More
by JOHN_PUTZ
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
June 20, 2020
Service This was a first time servicing my vehicle at this dealership. It was a positive experience from start to finish. Professionalism and appreciate the This was a first time servicing my vehicle at this dealership. It was a positive experience from start to finish. Professionalism and appreciate the safety for clients with the wearing of masks More
by ITALYPRINCESSRN
June 14, 2020
One visit turned into two I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for i I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for inconveniencing me for two days and they offered nothing. More
by MSBROCKL
Other Employees Tagged: Michael Kratschmer
June 14, 2020
PJ was patient, informative and willing to make our car purchase a positive one. Joe Panici is always great, he sealed the deal for our car purchase in 2015 and again in 2020. Mike Majors and TJ in ser purchase a positive one. Joe Panici is always great, he sealed the deal for our car purchase in 2015 and again in 2020. Mike Majors and TJ in service are my go to guys, they are hardworking and always go above and beyond for me. PJ was awesome on this our second purchase from Family! More
by Li
Other Employees Tagged: TJ Schmitt , Joe Panici, PJ
June 10, 2020
This was the first time since owning my Hyundai that I have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts previously used. The staff was not courteous and I had to approach them to obtain any information. I missed a very important business meeting caused by the extended time I was at the dealership. I contacted customer service to express my dissatisfaction. My husband and I are in the market for a new vehicle and I had him sold on the Genesis. This poor customer experience has caused me to rethink purchasing a vehicle from Family Hyundai. More
by JDNOLAN3
Other Employees Tagged: Michael Kratschmer , Eric Kratschmer
June 06, 2020
We really appreciate family hyundai for all they do and the santiago family appreciate you larry edwards for always providing us with great vehicles and customer service the santiago family appreciate you larry edwards for always providing us with great vehicles and customer service More
by sade_watson2000
Other Employees Tagged: Larry Edwards, Leon Goldman
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