Mayweather Shorter

Is everything is good behavior for every person and nice comiitment for costumer I like comiitment for costumer I like More

by xxxxalkumar.patel81 Verified Customer Verified Customer

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It was a great experience working again with Mayweather. This is the second consecutive car that he has helped us with. This is the second consecutive car that he has helped us with. More

by kbhickey Verified Customer Verified Customer

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I sen a review the other day. . They are great, I have bought 4 cars from them over the past few years. . They are great, I have bought 4 cars from them over the past few years. More

by OTISDUNSON Verified Customer Verified Customer

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No pressure sales and great service dept. liked Mayweather, explained everything . This was my second purchase from him liked Mayweather, explained everything . This was my second purchase from him More

by RN00564 Verified Customer Verified Customer

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I love going to Family for my vehicles. The staff is amazing. I have bought a total of four vehicles from Family over the years. The staff is amazing. I have bought a total of four vehicles from Family over the years. More

by OTISDUNSON Verified Customer Verified Customer

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Mayweather was very helpful, he answered my questions clearly and was able to locate the color I wanted for my car, he also helped me set up my phone app and showed me the key functions and uses of the a clearly and was able to locate the color I wanted for my car, he also helped me set up my phone app and showed me the key functions and uses of the app. The other two people I worked with were nice and professional but at times a little too pushy in trying to sell me additional items. Overall it was a very positive experience, I would recommend purchasing a car from this dealership. More

by ZAVALA7097 Verified Customer Verified Customer

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We had unfortunately came in to purchase our car when there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. The finance guy (Maverick) was working and exhaustion levels. It was obvious he was working as fast as he could. He stayed professional and polite the entire time. He made a frustrating situation more tolerable. Making our third car purchase from this dealer a positive experience despite the unusual circumstances. More

by wheatonchris365 Verified Customer Verified Customer

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The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob the repairs online that was sent via a link to my cellphone vs the invoice and it didn’t add up or make sense to them either. I had to return the next day to pick up my vehicle and the invoice was less but still more and incorrect. I had to get a sales manager involved to get the invoice correct after showing him the charges that were online. Michael’s boss TJ still have not given me a call. Two days late after picking up my vehicle the vehicle shut off after I started it and the next day the check engine light came on. The vehicle is also making a noise when the heat is turned on and it was not doing so before the repairs. I have called the dealership twice to bring the vehicle back. The 2nd time I called I spoke with Collin and advised what as going on. He said he had to talk to Micheal and I still have not heard back from Collin or Michael. Michael’s customer service is very poor!! It was poor when they were servicing my Genesis and the issue I had with exhaust entering my vehicle after Family Hyundai replaced the engine and transmission is no longer happening after they just replaced the exhaust flex pipe. Corporate advised that Micheal stated I never brought the vehicle in with the concern after the work was completed with the engine and transmission, which is lie. If I didn’t have the warranties on my vehicle with Family Hyundai I would step foot in the service department. More

by PROSPERNOW Verified Customer Verified Customer

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Jo Anne at the Tinley Park location was amazing ! She was very attentive and efficient with her customer service. My wife and I loved her service She was very attentive and efficient with her customer service. My wife and I loved her service More

by NICHOLAS.MALVIN Verified Customer Verified Customer

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Great staff and great service nice friendly environment feel like you really part of the family feel like you really part of the family More

by Tunika Verified Customer Verified Customer

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