Maurice Branch
Maurice Branch at Family Hyundai
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Maurice Branch

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Maurice Branch

February 05, 2025

Dealership Rating
Employee Rating

They went out of their way to find me the car I wanted in a timely manner More

by MOMQUILT
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 05, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2025

Dealership Rating
Employee Rating

Great experience all around. Never felt pressured to buy. Would definitely recommend for your new car purchase. More

by BMCNULTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

We are very happy to hear Maurice provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2024

Dealership Rating
Employee Rating

The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob More

by PROSPERNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 07, 2024

Dealership Rating
Employee Rating

Jo Ann was right on top of everything I asked her about. Great service!!!! I would recommend everyone. More

by ALFYKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn

Nov 07, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2024

Dealership Rating
Employee Rating

Nice people to deal with Matt kept me informed on the status of my vehicle repair More

by KrisB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Matt

Oct 22, 2024

Family Hyundai responded

Kris, Thanks for sharing your thoughts about your experience with Family Hyundai. Matt and our team appreciate your business and hope to see you again soon!

October 17, 2024

Dealership Rating
Employee Rating

My salesman was very nice and got me in and out, I came in and was approved. More

by cynthiaguerrero0210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Family Hyundai responded

Thanks, Cynthia, for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

September 16, 2024

Dealership Rating
Employee Rating

Love Family Hyundai! Hands down they are the best. Staff is terrific to work with. From the beginning to the end, my service was wonderful. Highly recommend. Thanks Famil More

by MICHELLE.BYRDAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Family Hyundai responded

Michelle, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 19, 2024

Dealership Rating
Employee Rating

Great place with honest personalities. We received what we asked for and were not pushed to buy more.. More

by PAUL@FORMAINC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Family Hyundai responded

Paul, at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 09, 2024

Dealership Rating
Employee Rating

He is awesome very informative and patient this is my third car form Maywether and I appreciate his business and concerns with me More

by GILL.CANDICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Mark Holder, Larry Edwards, Jerry Lacy, Jaclyn Bobbitt , Austin Osabuohien, Chris Powers

Jul 09, 2024

Family Hyundai responded

Thank you for the kind words for Mayweather and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

April 23, 2024

Dealership Rating
Employee Rating

Happy with my purchase and the time that Maurice took to show me all the bells and whistles on my new baby! More

by JANBARANEK
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar

Apr 23, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.

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