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Maurice Branch
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36 Reviews
36 Reviews
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36 Reviews of Maurice Branch
March 27, 2025
Great experience, made everything easy and understandable. Maurice is well knowledgeable about everything from credit to how my new car works. It was late be the staff was still very nice! Gre understandable. Maurice is well knowledgeable about everything from credit to how my new car works. It was late be the staff was still very nice! Great Job! I will be back More
by MISSTISH07
Verified Customer
March 17, 2025
I will recommend the dealership to anyone, Maurice was helpful to me,they were professional. helpful to me,they were professional. More
by TDDYDAKOU
Other Employees Tagged: Ricky Gushi
February 05, 2025
They went out of their way to find me the car I wanted in a timely manner a timely manner More
by MOMQUILT
Other Employees Tagged: Mayweather Shorter, Al Pellizzeri, Maverick Watson
November 30, 2024
The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob the repairs online that was sent via a link to my cellphone vs the invoice and it didn’t add up or make sense to them either. I had to return the next day to pick up my vehicle and the invoice was less but still more and incorrect. I had to get a sales manager involved to get the invoice correct after showing him the charges that were online. Michael’s boss TJ still have not given me a call. Two days late after picking up my vehicle the vehicle shut off after I started it and the next day the check engine light came on. The vehicle is also making a noise when the heat is turned on and it was not doing so before the repairs. I have called the dealership twice to bring the vehicle back. The 2nd time I called I spoke with Collin and advised what as going on. He said he had to talk to Micheal and I still have not heard back from Collin or Michael. Michael’s customer service is very poor!! It was poor when they were servicing my Genesis and the issue I had with exhaust entering my vehicle after Family Hyundai replaced the engine and transmission is no longer happening after they just replaced the exhaust flex pipe. Corporate advised that Micheal stated I never brought the vehicle in with the concern after the work was completed with the engine and transmission, which is lie. If I didn’t have the warranties on my vehicle with Family Hyundai I would step foot in the service department. More
by PROSPERNOW
Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, Bob Ross, Jason Lechowicz, TJ Schmitt, Michael Kratschmer
October 22, 2024
Nice people to deal with Matt kept me informed on the status of my vehicle repair status of my vehicle repair More
by KrisB
Other Employees Tagged: Colin Simmons , Matt
September 16, 2024
Love Family Hyundai! Hands down they are the best. Staff is terrific to work with. From the beginning to the end, my service was wonderful. Highly recommend. Thanks Famil Hands down they are the best. Staff is terrific to work with. From the beginning to the end, my service was wonderful. Highly recommend. Thanks Family Hyundai! More
by MICHELLE.BYRDAK
Other Employees Tagged: Colin Simmons, Al Pellizzeri, Maverick Watson
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