My experience was outstanding!
Mark , Al, and Scott was caring, listened to my concerns. Mark made me feel like family.
Mark , Al, and Scott was caring, listened to my concerns. Mark made me feel like family.
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by lori.meerbrey
Verified Customer
Verified Customer
Nov 14, 2024 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
We were treated with respect during the entire visit.
Mark took all the time necessary to explain the deal & all the aspects of the vehicle.
Mark took all the time necessary to explain the deal & all the aspects of the vehicle.
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by skostro
Verified Customer
Verified Customer
Oct 04, 2024 -
Family Hyundai responded
Thank you for your kind words for Mark and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
He is awesome very informative and patient this is my
third car form Maywether and I appreciate his business and concerns with me
third car form Maywether and I appreciate his business and concerns with me
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by GILL.CANDICE
Verified Customer
Verified Customer
Jul 09, 2024 -
Family Hyundai responded
Thank you for the kind words for Mayweather and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.
I met with Mark a couple times over a few months trying
to decide if I was ready to buy a new car. He was very patient, I never felt pressured. He made it a great experience
to decide if I was ready to buy a new car. He was very patient, I never felt pressured. He made it a great experience
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by LHICKEY23
Verified Customer
Verified Customer
Jul 08, 2024 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.
I said average because I encountered avoidable issues,
and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup
and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup the car. The vehicle was not thoroughly cleaned and inspected before delivery. I had to remove manufacturers tape from the interior mirrors, latch camera, and seat belt latches, and dashboard. After the last service, I found finger smudge marks on the glove box.
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by E. Smith
Verified Customer
Verified Customer
Jun 09, 2024 -
Family Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
I’ve had to take my brand new car in for repair and was
told by Family Hyundai that the problem couldn’t be fixed. Another Hyundai dealer is now repairing the problem.
told by Family Hyundai that the problem couldn’t be fixed. Another Hyundai dealer is now repairing the problem.
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by COURT11790
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2024 -
Family Hyundai responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Mark can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Everyone there was extremely helpful, friendly and
knowledgeable. They made buying a car s lot easier.
knowledgeable. They made buying a car s lot easier.
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by LARAE52
Verified Customer
Verified Customer
May 07, 2024 -
Family Hyundai responded
Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Very happy with my salesman and also the service
department . looking forward to my next purchase
department . looking forward to my next purchase
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by JOHNRODS34
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
Family Hyundai responded
Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
They are professional, knowledgeable and treat their
customers very well. They are easy to deal with and follow up on their service.
customers very well. They are easy to deal with and follow up on their service.
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by mmakhamre
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2023 -
Family Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Mark Holder was an amazing sales representative.
He will not lead you wrong, highly recommend!
He will not lead you wrong, highly recommend!
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by C. Mack
Verified Customer
Verified Customer
Oct 30, 2023 -
Family Hyundai responded
Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let Mark know if we can be of any more assistance!