Mark Holder
Mark Holder at Family Hyundai

Mark Holder

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.9
148 Reviews
4.9

148 Reviews

Write a Review

148 Reviews of Mark Holder

December 02, 2024

Dealership Rating
Employee Rating

Mark Holder is an individual that is knowledgeable and knows his product, follows-up with his customer to make sure they understand the features on their vehicle and goes above and beyond to ensure comple More

by DMCDANIEL-52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

Dec 04, 2024

Family Hyundai responded

Thank you for your business and kind words for Mark! Here at Family Hyundai, customer satisfaction is our #1 priority, and we appreciate your candid feedback. Customer reviews like yours help us understand where we do well and where we need to make improvements. Thank you again, and please don't hesitate to reach out if we can be of any further assistance.

November 26, 2024

Dealership Rating
Employee Rating

Mark listened to all questions and concerns, and immediately got me answers from someone else when he didn't know them off the top of his head. It is extremely straight forward to buy here, and ther More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Scott Lupo

Nov 27, 2024

Family Hyundai responded

Lauren, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 14, 2024

Dealership Rating
Employee Rating

My experience was outstanding! Mark , Al, and Scott was caring, listened to my concerns. Mark made me feel like family. More

by lori.meerbrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Scott Lupo

Nov 14, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 03, 2024

Dealership Rating
Employee Rating

We were treated with respect during the entire visit. Mark took all the time necessary to explain the deal & all the aspects of the vehicle. More

by skostro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Family Hyundai responded

Thank you for your kind words for Mark and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 09, 2024

Dealership Rating
Employee Rating

He is awesome very informative and patient this is my third car form Maywether and I appreciate his business and concerns with me More

by GILL.CANDICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Family Hyundai responded

Thank you for the kind words for Mayweather and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

July 08, 2024

Dealership Rating
Employee Rating

I met with Mark a couple times over a few months trying to decide if I was ready to buy a new car. He was very patient, I never felt pressured. He made it a great experience More

by LHICKEY23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

June 07, 2024

Dealership Rating
Employee Rating

I said average because I encountered avoidable issues, and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup More

by E. Smith
Workmanship
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 03, 2024

Dealership Rating
Employee Rating

I’ve had to take my brand new car in for repair and was told by Family Hyundai that the problem couldn’t be fixed. Another Hyundai dealer is now repairing the problem. More

by COURT11790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 06, 2024

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Mark can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 07, 2024

Dealership Rating
Employee Rating

Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. More

by LARAE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 16, 2024

Dealership Rating
Employee Rating

Very happy with my salesman and also the service department . looking forward to my next purchase More

by JOHNRODS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Family Hyundai responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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