Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 14

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
189 Reviews
4.8

189 Reviews

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189 Reviews of Josh Chernault

November 16, 2025

Dealership Rating
Employee Rating

People are friendly and service is adequate. Last 3 times I visited my work was not complete, Lug nuts not properly tightened, wipers installed wrong, insufficient tire pressure in all 4 tires. More

by lflritt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

November 14, 2025

Dealership Rating
Employee Rating

They were very knowledgeable and professional. They figured out the issue with my vehicle within a couple hours. I was back on the road. If I need to come back for any type of maintenance, this is More

by Jwade1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

November 13, 2025

Dealership Rating
Employee Rating

Very pleased with the service and time spent in the waiting room for my vehicle to be serviced 😀 More

by verita_rog
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

Dealership Rating
Employee Rating

Every time I visit y’all y’all always thoughtful concern and in detail to what needs to be done and what gets done.. very professional and knowledgeable of the automotive service areas. More

by robinsworld2918
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

November 13, 2025

Dealership Rating
Employee Rating

Courteous and efficient! Great communication. Courtesy shuttle was convenient as well. Service writer was excellent More

by lawest02
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

Dealership Rating
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it's great dealing with Koons. fast service, great people. easy drop off and pickup. More

by jamesbass
Service Price Transparency
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Recommend Dealer
Yes

November 11, 2025

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Employee Rating

Josh in the service department is top notch. Always takes care of my automotive needs More

by steve.wood28
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2025

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Service was great no problems. They should advise you of the time it will take to complete recalls when they are scheduled More

by jtowneseahawks
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

November 05, 2025

Dealership Rating
Employee Rating

Well let's see, I was told the someone would come and talk to me if I needed anything other service and to wait in the waiting area. I waited and waited while I watch people come and go, who came in afte More

by vbuenger59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Krause

Nov 08, 2025

Koons White Marsh Chevrolet responded

Thank you for detailing your visit and for noting that the final price was corrected. I understand your concerns about communication in the waiting area and not being notified when the vehicle was finished. I’d like to discuss your visit with you directly and learn where we can improve your next visit. Please feel welcome to reach out to me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 29, 2025

Dealership Rating
Employee Rating

Very clean and friendly environment , prompt care oil change and Excellent Service ! I would recommend Koons Chevrolet! More

by ewlarue
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman, Courtney Krause

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