Jeff Chandler
Jeff Chandler at Colonial West Chevrolet of Fitchburg

Jeff Chandler

General Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
86 Reviews
5.0

86 Reviews

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86 Reviews of Jeff Chandler

February 17, 2026

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Employee Rating

Needed scheduled service and a needed GM accessory added to one of our Chevy work trucks. Parts were on hand and work was done as scheduled on time and without delay. More

by David
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Shelley Dupre

Feb 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I am glad to hear that the scheduled service and accessory installation for your Chevrolet work truck went smoothly and on time. We appreciate your feedback and look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2026

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Employee Rating

The dealership promotes a $99 oil change special on their website .When my husband picked up my car for me he didn’t realize that you had to specifically ask for the special that was still going on (expires More

by E.stone822
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I truly appreciate your feedback regarding the $99 oil change special and the lack of communication you encountered. We strive to keep our customers informed about our promotions, and it seems we missed the mark in this instance. I encourage you to reach out to me at Colonial West Chevrolet of Fitchburg directly so I can address your concerns. Thank you for your understanding, and I hope to hear from you soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2025

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Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
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Trade-in Experience
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Recommend Dealer
Yes
Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 29, 2025

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Coby was excellent in every step of the process. He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were al More

by Edineen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Edineen! I'm thrilled to hear that Coby provided you with excellent service throughout your car-buying experience at Colonial West Chevrolet of Fitchburg. It's great to know that you found the process to be the easiest you've ever had. I truly appreciate your recommendation, and we look forward to welcoming you back for any future needs. Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 08, 2025

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Needed a new company work truck, Shelley and Rob were able to locate one asap and get it ready to go out the door without any delay. Their response time and professionalism was second to none, would not More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm thrilled to hear that Shelley and Rob provided you with exceptional service in locating your new work truck. At Colonial West Chevrolet of Fitchburg, we strive to make the buying experience as smooth and efficient as possible. We appreciate your trust in us and look forward to serving you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 01, 2025

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Great fast professional service - highly recommend- will do all my car maintenance done there - thanks More

by Stephanie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Stephanie! I'm delighted to hear that you had a great experience with our fast and professional service at Colonial West Chevrolet of Fitchburg. I truly appreciate your recommendation, and our team looks forward to assisting you with all your car maintenance needs in the future. See you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 11, 2025

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Employee Rating

I had an oil change and four tires mounted and balanced on my 2024 Chevy 2500HD. Everything was done to perfection as usual. Great job. Will definitely return for next service. Thank you. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you had a great experience with the oil change and tire service for your 2024 Chevrolet 2500HD. At Colonial West Chevrolet of Fitchburg, we strive for perfection, and your feedback means a lot to us. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

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Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Carlos Silvera, Maynor Aguilar, Pamela Bussiere , Evan Zukowsk, Eric Phelps Five Stars

Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Coby and the staff at colonial west went above and beyond to make sure I was 100% satisfied with my purchase. Vehicle was in impeccable condition. Will definitely be buying from them in the future More

by Tommycaesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review, Tommy! I'm delighted to hear that you were 100% satisfied with your purchase and that our team went above and beyond to assist you. We're glad your vehicle was in impeccable condition. We look forward to helping you again in the future at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Employee Rating

Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been More

by minotgroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I'm delighted to hear that Coby provided you with thorough explanations of the vehicle features. It's wonderful to know you’ve been part of the Colonial West Chevrolet of Fitchburg family for twenty years! Your continued support means a lot to us. We look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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