Jeff Chandler
Jeff Chandler at Colonial West Chevrolet of Fitchburg
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Jeff Chandler

General Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
56 Reviews
5.0

56 Reviews

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56 Reviews of Jeff Chandler

January 16, 2025

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Employee Rating

Coby Smart went above and beyond to help me find my perfect car and make sure I felt comfortable. He was extremely knowledgable and sociable which made it easy to talk to him and ask any questions I ha More

by hailey
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Jan 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that Coby provided you with exceptional service in finding your perfect car at Colonial West Chevrolet of Fitchburg. It's great to know that his knowledge and attentiveness made the process smooth for you. I truly appreciate your recommendations and look forward to assisting you and your friends and family in the future! Safe travels in your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 14, 2025

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Thank you CWC for a new start with 2025 Chevy Trax! The staff were professional and friendly, this took awhile to trade old car and fit an affordable loan. This is the 4th vehicle we’ve added to our fa More

by Jgoodrow
Sales Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience with us at Colonial West Chevrolet of Fitchburg while getting your new 2025 Chevy Trax. It's great to know that our professional and friendly staff were able to assist you through the process of trading in your old car and securing an affordable loan. I truly appreciate your continued trust in us for your family's vehicle needs, and I look forward to serving you again in the future. Your recommendation means a lot to us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 03, 2025

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Robby Dodd and John Lane were awesome to deal with, along with everyone else on the sales team. Just a great bunch of very helpful people. I give Colonial West Chevrolet AAA++++.It was worth the 100-mile one More

by twostickmutt
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Recommend Dealer
Yes
Jan 04, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! We truly appreciate your kind words about your experience with our sales team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you found exactly what you were looking for and that it was worth the journey. Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back next time! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 01, 2025

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Sean Salem and the team are always great to work with. Just picked up our fourth vehicle and Sean always makes the process easy. He listens and shows us the vehicles that match our needs. I will be buying More

by mikegrace610
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Jan 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Mike, for your wonderful review! We're thrilled to hear that you had a great experience with Sean and our team at Colonial West Chevrolet of Fitchburg. It’s fantastic to know that Sean makes the process easy and helps you find vehicles that match your needs. We look forward to assisting you with your next purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 22, 2024

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Coby Smart, our salesman was extremely helpful throughout the buying process. His IT skills were absolutely necessary in the business and test drive of our 25 Equinox purchase. More

by Patrick
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Recommend Dealer
Yes
Oct 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Patrick, for your wonderful feedback! We’re thrilled to hear that our salesman provided you with exceptional service during your purchase of the 2025 Equinox. It's great to know that his IT skills contributed positively to your experience. We appreciate your support and look forward to serving you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2024

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I brought my vehicle in for a repair. I was more than pleased about how I was treated. I was also very impressed as how clean the Facility is More

by lmonaco870
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you were pleased with the treatment you received at Colonial West Chevrolet of Fitchburg and that our facility made a great impression on you. I take pride in providing a clean and welcoming environment for our customers. I look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

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Coby and the staff at colonial listen to my needs and wants and got me into the perfect truck and payment for me to afford. I felt that I was buying a vehicle not being sold one. More

by robert_gariepy123
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Coby Smart

Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you found the perfect truck and felt that our team listened to your needs. I always strive to make the car buying experience enjoyable. I look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 20, 2024

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Great experience as always at Colonial West Chevrolet! Smooth transaction and no pressure. Will be back for another! More

by KevinGil1
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Recommend Dealer
Yes
May 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Kevin, for choosing Colonial West Chevrolet of Fitchburg again! I appreciate your loyalty and I am thrilled to hear about your positive experience with us. Looking forward to welcoming you back for your next vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 14, 2024

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Colonial West Chevrolet in Fitchburg delivers top notch customer service all the time. I have been a customer for 21 years and counting . More

by HAIRSCAPESSALON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your loyalty over the past 21 years. It's always a pleasure serving you, and I look forward to many more years of outstanding service at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 26, 2024

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Edison was great i called him and told him what the problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my c More

by TEDDYBURKE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta , Tom Tolson

Mar 28, 2024

Colonial West Chevrolet of Fitchburg responded

Teddy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from Edison and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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