Jeff Chandler
Jeff Chandler at Colonial West Chevrolet of Fitchburg

Jeff Chandler

General Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Jeff Chandler

June 01, 2025

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Colonial Chevrolet West was the best car dealer that I've ever done business with. They went over and above to find me the vehicle that I was looking for. Everybody who I dealt with personally treated me pro More

by dennisdaydesigns
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with Colonial West Chevrolet of Fitchburg was so positive. It’s wonderful to know that our team, especially Vinnie, made you feel like an old friend while helping you find the perfect vehicle. We look forward to assisting you again in the future when you're ready for your next car! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

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Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 23, 2025

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Was looking upgrade to a loaded Traverse Z71 and with the help of Jeff, Geno and Carlos they were able to get me what l was looking for and within my budget. Vinny brought the deal home, the whole transa More

by David
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Trade-in Experience
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Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words, David! We’re thrilled to hear that we, with Geno, Carlos, and Vinny, were able to help you find the perfect loaded Traverse Z71 within your budget. At Colonial West Chevrolet of Fitchburg, we strive to make every transaction simple and enjoyable. We appreciate your trust in us for sales and service, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 23, 2025

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I was looking to purchase three new work trucks for Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she pat More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for taking the time to share your experience at Colonial West Chevrolet of Fitchburg! We're thrilled to hear that we, together with Shelley, Coby, and Geno, provided you with exceptional service while helping you find the work trucks for Bonner Sheet Metal and KMD Mechanical. It's great to know that you found the process smooth and that you're pleased with your purchases. We appreciate your kind words about our team and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 07, 2025

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I had a very smooth car buying experience. The sales man was very knowledgeable about the car I picked out and nicely laid back! More

by Jayde
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Evan Zukowsk

May 07, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jayde! We're thrilled to hear that you had a smooth car-buying experience at Colonial West Chevrolet of Fitchburg. Our team takes pride in being knowledgeable and approachable, so it's great to know that resonated with you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 14, 2025

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Sean was great to work with. Willing to listen to my needs and always got me quick answers. He always asked if I needed anything else before or conversations were over. He's a More

by Bubba.pooh55
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem

Apr 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Sean provided you with attentive service and met your needs effectively. At Colonial West Chevrolet of Fitchburg, we value having dedicated team members like him. We hope to see you again soon, and please feel free to share your experience with others! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 17, 2025

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The whole experience was positive. My salesman Robb was very helpful and knowledgeable about the options available. The whole process was seamless. More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: ROBBY DODD

Mar 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rich! We truly appreciate your positive feedback about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that Robb provided you with the helpful and knowledgeable service we strive for. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 13, 2025

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Employee Rating

Spoke with Shelley and needed (3) new trucks for our company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond fro More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, David! We're thrilled to hear that Shelley and Coby provided you with exceptional service while assisting with your new trucks. At Colonial West Chevrolet of Fitchburg, we value our repeat customers and are committed to meeting your business vehicle needs. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 21, 2025

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Employee Rating

Rob was fantastic! Went above and beyond to get us in a new Silverado! Colonial west is the best! More

by Rlafferty85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your wonderful review! We're thrilled to hear that Rob went above and beyond to help you with your new Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and we're glad you had a great experience. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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