Jason Gattenby
Jason Gattenby at James Wood AutoPark

Jason Gattenby

Pre-Owned Sales Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.6
26 Reviews
4.6

26 Reviews

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26 Reviews of Jason Gattenby

December 14, 2024

Dealership Rating
Employee Rating

I know I’ve purchased at least 12 vehicles at James Wood Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenb More

by aylfj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

James Wood AutoPark responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Denton and are thrilled to hear about your positive experiences with Cathy, Greg, Jason, and Noah. Our team works hard to provide exceptional service and it's great to know that we have met your expectations time and again. We look forward to assisting you with your automotive needs in the future and appreciate your recommendations to friends and family! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

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Employee Rating

My James Wood salesperson was very knowledgeable, friendly and patient. We love our new car and the service we received from James Wood. More

by tlthompson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton and that you love your new car. Our team strives to provide knowledgeable and friendly service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

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Employee Rating

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

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Employee Rating

Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic More

by BCAYBEADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the service experience at James Wood AutoPark. Your time is indeed valuable, and we appreciate you bringing this to our attention. We’re constantly working to improve our processes and will certainly consider your suggestions. If you would like to discuss your visit further, please feel free to reach out to us directly. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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Best business I’ve ever dealt with in personal or car business everytime I’ve used them More

by lonniedills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that your experiences with James Wood Chevrolet Denton have been so positive. Your satisfaction is our priority, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 24, 2024

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Employee Rating

It’s so nice going into a dealership that takes care of you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you f More

by STRICKLANDDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. Our team is dedicated to providing exceptional service and ensuring our customers feel heard and valued. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

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I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait times and transportation arrangements. We appreciate your feedback as it helps us to improve our services. If you would like to discuss this further or give us another chance, please reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 25, 2024

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Employee Rating

They did good. I brought it up there. They did what they said they were More

by blakeharlin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton! We appreciate your positive feedback and are glad to hear that we fulfilled our promises. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 23, 2024

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Employee Rating

First car I e ever bought that didn’t have a full tank when I left the lot. Hope that’s not a trend. Noah is straight forward no hassle. Pressure from finance was light. More

by dbmoorejr70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Gattenby

Jul 24, 2024

James Wood AutoPark responded

Thank you for choosing James Wood AutoPark for your recent car purchase! We appreciate your positive feedback and are glad to hear Noah provided you with a straightforward and hassle-free experience. Your comments have been noted regarding the full tank, and we'll ensure it's addressed moving forward. We look forward to serving you again in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2024

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Employee Rating

Very cordial, attentive staff. Treated with kindness and respect, good communication with everyone involved. Have done business with them before and will continue to do business wi More

by sflotr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Deter, Will Lewis, Matt Crawford , Mark Lopez

Jul 22, 2024

James Wood AutoPark responded

Thank you for the amazing 5-star review! We are thrilled to hear about your positive experience at James Wood Chevrolet Denton. Our team takes pride in delivering excellent customer service, and we are glad that you felt valued and respected during your visit. We look forward to serving you again in the future and appreciate your continued trust in us. Please don't hesitate to reach out if you need anything else. Sincerely, James Wood AutoPark Management | 940-591-9663

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