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Jared Laska
Jared Laska at James Wood AutoPark
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Jared Laska

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.6
186 Reviews
4.6

186 Reviews

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186 Reviews of Jared Laska

December 22, 2024

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Employee Rating

It's absolutely amateur hour at James Woods service these days. They took far longer than quoted for an oil change and then neglected to tell me when my truck was done. So it sat in the bay, finished, and I More

by jbennett2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Not sure of the service managers name but he was terrible too

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December 21, 2024

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Employee Rating

Jared and the team fit my oil change in last minute to get my truck serviced before a long road trip next week. Thanks. More

by CLINTSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 21, 2024

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Employee Rating

I took the vehicle in for its first service. Completed quickly and to my satisfaction. More

by booklady813
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 17, 2024

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Employee Rating

I was not called when my car part came in so my repair was delayed.. More

by scjoyal
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

James Wood AutoPark responded

Thank you for your feedback. We are disappointed to hear there was a delay in your repair due to a lack of communication regarding your car part. We appreciate you bringing this to our attention, and we want to ensure it’s addressed. Please feel free to contact us directly so we can assist you further and improve your experience. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

December 13, 2024

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Employee Rating

Quick and responsive Did an excellent job fixing the situation in a timely manner Thank you More

by holmanthomas1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

James Wood AutoPark responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that our team at James Wood Chevrolet Denton was able to resolve the situation promptly. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 11, 2024

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Employee Rating

When walking in for an oil change, you base whether you want to wait or come back based on the time. I get things happen, I’m not unreasonable. But when you’re told 1-1:45 hours and it takes 3:00. This s More

by ALLSOPTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 13, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that waiting longer than the estimated time for your oil change can be frustrating. We appreciate your feedback and take it seriously as we strive to improve our services at James Wood AutoPark. If you would like to discuss your experience further, please feel free to reach out to us directly. We hope to have the opportunity to better serve you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

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Employee Rating

Customer service focus is excellent and appreciated. Kept me informed and service was completed sooner than promised. More

by ronbourland
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you appreciated our customer service and timely service at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 27, 2024

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Employee Rating

Jared was my service advisor and did an excellent job with keeping me updated with the service on my truck. More

by samuel.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

James Wood AutoPark responded

Thank you for the wonderful review! We're glad to hear that Jared provided excellent service and kept you updated on your truck. We truly appreciate your feedback and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2024

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Employee Rating

The management and efficiency has gone down. Electronic messages, when you receive one, does not resolve or fix the issue. More

by thkaddatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Chan

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Nov 21, 2024

James Wood AutoPark responded

Thank you for your feedback. We appreciate your insights regarding the management and efficiency at James Wood Chevrolet Denton. We are always looking to improve our processes and communication. Please feel free to reach out directly so we can address your concerns more effectively. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

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Employee Rating

They did a great job fixing my ignition issue. It works perfectly now. I would recommend their service department. More

by DA1004GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that we could help resolve your ignition issue and that everything is working perfectly now. Your recommendation of our service department means a lot to us at James Wood AutoPark. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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