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Jake Warrington
Jake Warrington at Toyota of Scranton
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Jake Warrington

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Jake Warrington

January 01, 2025

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Employee Rating

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Kuchinskas, Pat Gallagher, Brian Cloud, Jordan Printz, Ryan Cali

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Jan 02, 2025

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

December 05, 2024

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Employee Rating

I have been reaching back after my service and nobody’s answering the call or reaching back to me to see what is the problem that I’ll keep calling More

by BELKY179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2024

Toyota of Scranton responded

Dear Belky179, Thank you for taking the time to share your feedback. We sincerely apologize for the difficulty you experienced in getting a response from us. Ensuring clear and timely communication is very important to us, and we regret that we fell short in this instance. I’m glad we were able to connect with you on 12/6/24 and schedule an appointment to address your concerns. If there’s anything else you need in the meantime, please don’t hesitate to reach out. We’re here to help and committed to making this right. Thank you for giving us the opportunity to assist you. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 17, 2024

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Employee Rating

Good, people were kind and easy to work with and they try hard to get u in the right car at the right price More

by ERIKBACON06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Marco Valenti, Richard LaRussa, Nicki Natiello

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Oct 17, 2024

Toyota of Scranton responded

ERIKBACON06, Thank you for your kind words! We're so glad to hear that our team made the car-buying process smooth and enjoyable for you. We always strive to help our guests find the perfect vehicle at the best price. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride! Warm regards, The Sales Team Toyota of Scranton

October 11, 2024

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Employee Rating

Extremely knowledgeable and professional from knowledge of the vehicle itself, to the finance options and follow-up services offered with the purchase of the vehicle. Strongly feel comfortable dealing More

by Cade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen, Kevin Cloud, Scott Higgins, Justin Cheverez, Emily Hardinger

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Oct 11, 2024

Toyota of Scranton responded

Cade, Thank you so much for your kind words! We're thrilled to hear that you found our team to be knowledgeable and professional throughout your experience, from the details of the vehicle to the financing options and follow-up services. We strive to ensure every aspect of the process is seamless and informative. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!" This response acknowledges the specific compliments while reinforcing the dealership’s commitment to excellent customer service. Warm regards, The Sales Team Toyota of Scranton

June 30, 2024

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Employee Rating

They really listen - If it’s humanly possible they’ll make it happen. Very happy! More

by JOYOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Jim Luyster, Jon Higgins, Ashley Ochwat

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Jul 01, 2024

Toyota of Scranton responded

JOYOUR, Thank you for your fantastic review! We're delighted to hear that our team at Toyota of Scranton could meet your needs and make things happen for you. Your happiness is our top priority, and we're thrilled to have earned your satisfaction. If there's anything more we can do for you in the future, please let us know. Safe driving! Warm regards, The Toyota of Scranton Team

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