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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 34

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
386 Reviews
4.2

386 Reviews

Write a Review

386 Reviews of Gregory Bell

April 05, 2024

Dealership Rating
Employee Rating

I paid about $200. 00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to More

by RJWEAVER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Apr 07, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 04, 2024

Dealership Rating
Employee Rating

I always get great service here, everyone is very friendly. I would definitely recommend it! More

by PETRO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Apr 05, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 23, 2024

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Employee Rating

Get you in the car you want! Willing to work out the kinks! Any issues? No problem! They will work with you! Great environment. Check out their goody shop!! More

by JENNIFERMCGHAN1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Joshua Hunsaker, Matthew Reid, Michael Wenzel , Brendon with the VW

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Mar 25, 2024

Volkswagen of Salem responded

Hi Jennifer: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 19, 2024

Dealership Rating
Employee Rating

Good digital experience and communication. Not as attentive in person. However they are friendly and knowledge. More

by pippieplease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Volkswagen of Salem responded

It's great to hear that Gregory was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 08, 2024

Dealership Rating
Employee Rating

Good service and provided a vehicle while we We had errands to do while the car was getting serviced More

by TIMPUTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2024

Volkswagen of Salem responded

We appreciate your business and this review, Tim. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 06, 2024

Dealership Rating
Employee Rating

The staff is always friendly, courteous, and explains repair issues clearly. Waiting room is clean, but could use more heat. More

by Beetle owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that Gregory had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 15, 2024

Dealership Rating
Employee Rating

They are great with customer service. They go the extra mile to do a great job More

by amandaallen9953
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Feb 15, 2024

Volkswagen of Salem responded

Thank you, Amanda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 09, 2024

Dealership Rating
Employee Rating

Friendly staff, honest and transparent. Worked very hard to get me the deal that I wanted. More

by TANNERCASE94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker, Michael Wenzel, Matt Toreson , Perry Fenton

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Feb 11, 2024

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 04, 2024

Dealership Rating
Employee Rating

Good price and very good vehicle in town. Highly recommend this dealer to peoples. Thank you More

by ROBERT.ESALDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hohenshelt

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Feb 05, 2024

Volkswagen of Salem responded

Robert, thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 31, 2024

Dealership Rating
Employee Rating

I recently had an issue with the spare tire on my VW Touareg while travelling and called this dealer and was encouraged to come in to solve my problem. The Service Department sluffed me off to Parts who More

by bradivens54
Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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Feb 03, 2024

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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