Gregory Bell | Page 39

Excellent customer service, always friendly and efficient. Competitive pricing. Waiting room has good coffee drinks! efficient. Competitive pricing. Waiting room has good coffee drinks! More

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We bought a used 2006 Lexus RX 330. The very next day we had to return it because it overheated and the radiator was not working. VW of Salem, and Greg the Service Manager, repaired i The very next day we had to return it because it overheated and the radiator was not working. VW of Salem, and Greg the Service Manager, repaired it quickly and without cost to us. They truly went above and beyond when they also fixed a rear view mirror that I didn't even know was broken. They replaced it and had it painted to color match! I cannot recommend VW of Salem enough. Thank you! More

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Greg, my Service Manager, worked patiently over a three week period to get my navigation fixed. He was always courteous. I felt respected. week period to get my navigation fixed. He was always courteous. I felt respected. More

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I'm very satisfied with the professionalism and willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will defin willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will definitely would recommend VW of Salem to everyone I know and I will be returning again when needed. More

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Gregg is absolutely phenomenal. He greets me on a first name basis (even more impressive when everyone is wearing masks) and goes out of his way to deliver personal, fast, and customer-friendly service eve name basis (even more impressive when everyone is wearing masks) and goes out of his way to deliver personal, fast, and customer-friendly service every single time. Gregg is a model example of the long lost art of "customer first" service. I will bring my car to VW of Salem every time for service as long as Gregg works there. More

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Recall on 2019 Atlas very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed tim very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed time when I have gone in there. More

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