Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
222 Reviews
4.3

222 Reviews

Write a Review

222 Reviews of Daniel Gonzales

June 11, 2026

Dealership Rating
Employee Rating

As usual a very good experience. Service and sales very good . From Greg Bell’s Crew in service . To the sales person named AZ and his boss Brandon . A warm thank you to all R More

by ritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Michael Wenzel , AZ. And Brandon

Jun 11, 2026

Volkswagen of Salem responded

We’re pleased to hear you had another exceptional visit for your Volkswagen Atlas. Gregory’s service crew enjoyed taking care of your Atlas and our sales team was glad to assist you. Thank you for your continued trust in Volkswagen. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 25, 2026

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Employee Rating

Price was fine but totally unwilling to deal on trade in or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the More

by MHAGOOD1998
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 28, 2026

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 18, 2026

Dealership Rating
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Good service and friendly. I would recommend friend or family. The show room and waiting area small but nice. More

by DSENG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

May 18, 2026

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 16, 2026

Dealership Rating
Employee Rating

My 2. 5 year old car stopped working and I had to tow it into the dealership. We had to get a ride from the tow truck to the dealership and then the deale More

by happydays434
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Apr 16, 2026

Volkswagen of Salem responded

I'm sorry to hear you had a bad experience; I would like to speak with you to further hear about your experience and who helped you and i hope to get this resolved to your liking. Please contact me at 971-273-4292 or Gbell@lithia.com

April 10, 2026

Dealership Rating
Employee Rating

Team had to troubleshoot an error and make sure my car was sound. They identified the problem and it was fixed. Very much appreciated all they did I! More

by Vidalocafz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Apr 10, 2026

Volkswagen of Salem responded

We’re happy our team was able to quickly identify and fix the issue on your Volkswagen Eos. It means a lot to know you appreciated their thorough work. We look forward to helping your Eos stay in top condition. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 31, 2026

Dealership Rating
Employee Rating

Great service every visit - service techs always on point - always take my car to vw of Salem More

by JSAUER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Mar 31, 2026

Volkswagen of Salem responded

Thanks for trusting our technicians with your Volkswagen Jetta. We’re thrilled they consistently meet your expectations and look forward to servicing your Jetta again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 19, 2026

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Employee Rating

Service was fine, staff were polite, and everything met my expectations overall during this visit. More

by TKLEIN140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Feb 20, 2026

Volkswagen of Salem responded

It’s great to hear that your Volkswagen GTI service visit went smoothly and that our team treated you courteously. Thank you for sharing your positive experience. We look forward to caring for your GTI again in the future. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 18, 2026

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Employee Rating

Wasn’t there to actually give feed back but my partner sat there for a very long time without being given any updates on there service being done plus it looks like they charged me for a free lifetime oil More

by Steven E.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Feb 18, 2026

Volkswagen of Salem responded

Steven, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 15, 2026

Dealership Rating
Employee Rating

Will never bring our vehicle back. It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed a More

by HUD46
Recommend Dealer
No

Other Employees Tagged: Gregory Bell , Repair person

Feb 18, 2026

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 24, 2026

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Employee Rating

I’ve been going here for oil changes for 9 years, and they consistently provide wonderful service! More

by C.REDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Jan 24, 2026

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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