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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 32

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
386 Reviews
4.2

386 Reviews

Write a Review

386 Reviews of Gregory Bell

May 24, 2024

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Employee Rating

The people are always quick, effecient, and professional. The service on my vehicle is done quickly and I am provided all needed recommended service information. More

by peggysue56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2024

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 20, 2024

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Employee Rating

Everyone was very helpful. I really enjoyed working with Taylor on the purchase of my new car. More

by Coral Messana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor B

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May 20, 2024

Volkswagen of Salem responded

Thank you for the kind words for Taylor and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 17, 2024

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Employee Rating

Awesome service. Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services More

by RMCCLAIN2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Duncan, Daniel Gonzales, Matt Toreson

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May 19, 2024

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 15, 2024

Dealership Rating
Employee Rating

Greg and everyone is service were so great while getting my lifetime oil change. Salem Volkswagen is the best. Thank you again! More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker, Jesse Reck, Matthew Reid, Anthony Rose, Michael Wenzel, Erin Stack

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May 15, 2024

Volkswagen of Salem responded

Thank you, Jesse, for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 14, 2024

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Employee Rating

The sales experience was great. I really enjoyed working with Igor. He was very knowledgeable and a good listener. The finance guy was very organized and personable. More

by JULI MEYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wenzel , Igor Slobodyan 5 stars!!

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May 15, 2024

Volkswagen of Salem responded

Thank you, Juli, for sharing your experience with us! We're happy to hear it went well with Igor and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 14, 2024

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Employee Rating

Great to work with, always willing to help out and answer all of my questions. Thanks guys! More

by BELLNANCY949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, Nancy, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 13, 2024

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Employee Rating

I feel like I get good service and I trust the facility. I am bummed about the cost of a plastic cover for my key area on drivers side. It was removed I believe by someone trying to get into my car. 200. More

by mlclark911
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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May 14, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 13, 2024

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Employee Rating

After other mechanics wasted our time (6 eeeks) and mucho dinero VW fixed it in tow days for a minimal charge More

by WMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 09, 2024

Dealership Rating
Employee Rating

Inconsistency, uncaring, unfinished, rude, inconsiderate of time, unwillingness to accommodate their issues, incompetence of diagnosing issue. More

by RBTM2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 13, 2024

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 08, 2024

Dealership Rating
Employee Rating

The sales department is great. I would not trust the service department or their 60 point inspection. The car we bought the heater did not work. We paid cash but the finance manage More

by WWW.WNG123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Meredith. Was wonderful.

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May 11, 2024

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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