Graham Watson

Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010 Verified Customer Verified Customer

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I bought my car here at Family Hyundai 10 years ago and feel my Sonata. has received excellent service!!! I have worked with a Fabulous Service Writer, COLIN, who has guided me along the way ensuring my So feel my Sonata. has received excellent service!!! I have worked with a Fabulous Service Writer, COLIN, who has guided me along the way ensuring my Sonata was getting the service needed. More

by Sue D Verified Customer Verified Customer

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The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX Verified Customer Verified Customer

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Great dealership to do a service with and buy a new car from. I bought the last five cars from them and will continue. from. I bought the last five cars from them and will continue. More

by trgoes Verified Customer Verified Customer

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The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob the repairs online that was sent via a link to my cellphone vs the invoice and it didn’t add up or make sense to them either. I had to return the next day to pick up my vehicle and the invoice was less but still more and incorrect. I had to get a sales manager involved to get the invoice correct after showing him the charges that were online. Michael’s boss TJ still have not given me a call. Two days late after picking up my vehicle the vehicle shut off after I started it and the next day the check engine light came on. The vehicle is also making a noise when the heat is turned on and it was not doing so before the repairs. I have called the dealership twice to bring the vehicle back. The 2nd time I called I spoke with Collin and advised what as going on. He said he had to talk to Micheal and I still have not heard back from Collin or Michael. Michael’s customer service is very poor!! It was poor when they were servicing my Genesis and the issue I had with exhaust entering my vehicle after Family Hyundai replaced the engine and transmission is no longer happening after they just replaced the exhaust flex pipe. Corporate advised that Micheal stated I never brought the vehicle in with the concern after the work was completed with the engine and transmission, which is lie. If I didn’t have the warranties on my vehicle with Family Hyundai I would step foot in the service department. More

by PROSPERNOW Verified Customer Verified Customer

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Mark listened to all questions and concerns, and immediately got me answers from someone else when he didn't know them off the top of his head. It is extremely straight forward to buy here, and ther immediately got me answers from someone else when he didn't know them off the top of his head. It is extremely straight forward to buy here, and there are no gimmicky fees or sales packages that they make you add on at the end. Truly the most competitive prices on the market. I couldn't have haggle even if I wanted to because there was nothing else that I had seen which beat these prices while holding the same quality. The only initial hesitation that I had was that I ideally would have liked to bring it to my mechanic before purchasing for peace of mind, but I understand why it is policy for that not to happen. They will allow you to bring your mechanic in, however! The car was very clean, and I anticipate it serving me for a very long time, but should I need to buy another vehicle in the coming years, this will be the first place I look to do business with. More

by Lauren Verified Customer Verified Customer

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Great experience from start to finish. We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there to buy our next Hyundai! More

by paintingpluschicago Verified Customer Verified Customer

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I will always buy my Hyundai from Larry, as long as he is with Family Hyundai. Larry is the Best!!!!! with Family Hyundai. Larry is the Best!!!!! More

by Knight Verified Customer Verified Customer

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Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO Verified Customer Verified Customer

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Every time I enter the dealership I get a friendly warm greeting. The place has a homey feeling and never feel like they don’t have time for me and my questions. greeting. The place has a homey feeling and never feel like they don’t have time for me and my questions. More

by FCHEX01 Verified Customer Verified Customer

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