Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 3

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.6
408 Reviews
4.6

408 Reviews

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408 Reviews of Gavynn Norris

May 28, 2026

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Employee Rating

Very nice very helpful very good service doesn’t take long for car to get worked on More

by VHBVARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tom Clark Auto Park responded

Thank you for your kind feedback! We're glad to know you received friendly, helpful service and that your vehicle was taken care of in a timely manner. At Tom Clark Auto Park, providing efficient service without compromising quality is always a priority. We appreciate your support and look forward to seeing you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 28, 2026

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Employee Rating

Gavynn was our service advisor , he made this experience horrible and I’m concerned that GM will allow employees like Gavynn to be the face of their brand . He lied on multiple occasions and flat out doesn’ More

by luvreese10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jarrett Abel

Jul 30, 2026

Tom Clark Auto Park responded

Thank you for sharing your feedback. We understand your concerns regarding your interaction with your service advisor and the level of service you received during your visit. At Tom Clark Auto Park, we strive to provide professional, attentive service and a positive experience for every customer. Please contact us directly so we can review your visit and better understand your concerns. We are committed to improving our customer service standards and providing the level of care our customers expect. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Jul 30, 2026

luvreese10 responded

Gavynn was our service advisor , he made this experience horrible and I’m concerned that GM will allow employees like Gavynn to be the face of their brand . He lied on multiple occasions and flat out doesn’t communicate… like absolutely doesn’t communicate.

May 26, 2026

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Tom Clark took total care of me during fixing my vehicle. I look forward to them correcting their communication within their service department. More

by SBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tom Clark Auto Park responded

Thank you for sharing your feedback. It's great to hear that Tom Clark Auto Park took great care of you during your vehicle service visit. We also understand your comments regarding communication within the service department and appreciate you sharing this perspective. Our goal is to provide attentive service while continuing to improve every part of the customer experience. Please contact us directly if you would like to discuss your visit further. We are committed to improving communication within our service department and providing customers with a more consistent experience. Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 23, 2026

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Service team is unprofessional and lazy. Continuously forgetting to put in our Chevy points, taking longer than expected to finish service and ever since I had a service done my car had smel More

by tayraewilliams0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jarrett Abel, Jagger McCarty

Jul 30, 2026

Tom Clark Auto Park responded

Thank you for sharing your experience, Tayrae. We understand your concerns regarding your service visit, the Chevrolet points, the time involved with your appointment, and the condition of your vehicle after service. Your feedback provides Tom Clark Auto Park with valuable insight into your experience and the areas you would like reviewed. Please get in touch with us directly so we can learn more about your visit and discuss your concerns further. We remain focused on providing attentive service, careful vehicle handling, and a positive experience for our customers. Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 22, 2026

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Thank you everyone for all the great service y'all do there I will always take my trucks there More

by J.Zuniga5050
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tom Clark Auto Park responded

Thank you for your kind words! We’re grateful to hear that you’ve had such a positive experience and that you trust us with the service of your trucks. Tom Clark Auto Park truly values your loyalty and looks forward to continuing to provide dependable care whenever you visit. Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 21, 2026

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Great customer service and communication through out the entire process. Transportation to and from work was very helpful More

by mikeforeman105
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tom Clark Auto Park responded

Thank you for taking the time to leave a review, Mike! We’re happy to hear that you received excellent customer care and that our communication helped create a positive experience. Your recognition means a lot to everyone at Tom Clark Auto Park, and we remain dedicated to making each visit convenient and enjoyable. Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 18, 2026

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Employee Rating

Great Job as always. Will continue to go there for my oil changes. Im hapoy More

by guidryrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tom Clark Auto Park responded

Thank you for sharing your positive feedback! We’re happy to hear that you continue to have great experiences with our oil change services at Tom Clark Auto Park. Your loyalty means a lot to us, and we’re committed to keeping your future visits just as convenient and enjoyable! Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 18, 2026

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Employee Rating

The major Donnie was very helpful and nice that's in pre owned!! The advisor wasn't to friendly he seems as if I was getting on his nerves More

by PRETTYTWEETY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Jul 30, 2026

Tom Clark Auto Park responded

Thank you for your honest feedback! We’re glad to know that Donnie provided the kind of support and service that stood out during your visit. We appreciate your comments and will continue working to make every customer interaction with Tom Clark Auto Park a positive one! Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 07, 2026

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Gavynn in the service department is always kind, helpful and knowledgeable. I plan on buying a new car this year and will only trade with Tim Clark! More

by allanadams45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

May 07, 2026

Tom Clark Auto Park responded

Thank you for your wonderful feedback, Allan! We appreciate your kind words about Gavynn in our service department. It's great to hear you plan on buying a new car this year, and we look forward to helping you at Tom Clark Chevrolet. Don’t hesitate to reach out when you’re ready to trade! Sincerely, Tom Clark AutoPark Management | 940-591-9663

May 07, 2026

Dealership Rating
Employee Rating

Great service, low waiting time. This is the best experience I have had compared to other places. More

by raulobregon68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review, Raul! We’re thrilled to hear that you had a great experience at Tom Clark Auto Park with minimal waiting time. We strive to provide the best service possible, and your feedback means a lot to us. Our team looks forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

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