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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 10

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
377 Reviews
4.7

377 Reviews

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377 Reviews of Gavynn Norris

May 27, 2025

Dealership Rating
Employee Rating

James Wood is a very good Dealership, it has very good customer service and people. More

by martin.gonzales7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Taylor Adams, Rachel Alvey

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May 28, 2025

Tom Clark Auto Park responded

Thank you, Martin! We really appreciate your positive feedback about James Wood Chevrolet Denton and our customer service. It’s our goal to ensure a great experience for our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

Dealership Rating
Employee Rating

Good services Gavynn advisor he’s the best nice people and the services fast and good price More

by jsalazar_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez, Rachel Alvey , Jared Laska

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May 26, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Gavynn and found our services to be fast and fairly priced. At James Wood Chevrolet Denton, we take pride in our team and the care we provide to our customers. The team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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Employee Rating

The GMC service department and team is excellent. They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Br More

by STEVENSTJOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

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May 26, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, Steven! We're thrilled to hear that you had a positive experience with our GMC service department at James Wood Chevrolet Denton. It's great to know that our team, especially Brandon, provided you with excellent customer service and ensured your vehicle is roadworthy. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2025

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Employee Rating

Why did it take 3 hours for an oil change, when maybe 45 minutes was the usual? More

by 6pacannie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your frustration regarding the length of time it took for your oil change at James Wood Chevrolet Denton. We strive to provide efficient service and appreciate your feedback. If there are specific details you'd like to discuss further, please feel free to reach out directly. We look forward to assisting you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

Dealership Rating
Employee Rating

Gavynn and the James Wood service does a great job servicing my car. I know they will get the job done right and let me know whether there are issues which need further attention. Gavynn keeps me in More

by HMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. It’s fantastic that you appreciate Gavynn's communication and our ride service, which adds convenience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 16, 2025

Dealership Rating
Employee Rating

Gavynn was very professional and went above and beyond to ensure I was taken care of. Thank you so much to him and the entire team at James Wood. More

by Tomwall8ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Gavynn provided you with such professional service and went above and beyond to take care of you. Your kind words reflect the commitment of our entire team at James Wood Chevrolet Denton. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 01, 2025

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Employee Rating

I have always enjoyed the professionalism of the staff as well as the communication when my truck is being serviced More

by DAVE@HOLOCHUCKLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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May 02, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the professionalism of our staff and the communication during your truck's service. At James Wood Chevrolet Denton, we strive to provide the best experience possible. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2025

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Employee Rating

Easy to schedule service and the shuttle service was excellent. Easy to drop off and pick up. More

by baejsewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found scheduling service easy and had a positive experience with our shuttle service at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2025

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Employee Rating

Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mi More

by JBROWN3_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 30, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand how frustrating it can be when communication falls short, especially during a warranty claim. At James Wood Chevrolet Denton, we strive for high standards of service, and it's clear we did not meet those expectations in your situation. Your feedback regarding the vehicle's condition upon return is important, and we will focus on improving our communication moving forward. We value your insights and hope to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Apr 30, 2025

JBROWN3_24 responded

Please also make sure you don’t scratch up the paint on fenders and bumpers. They have products to preserve vehicles surfaces without damaging it.

April 26, 2025

Dealership Rating
Employee Rating

Appreciate Gavynn’s professionalism and it is important to maintain that service advisor during maintenance. More

by NC1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2025

Tom Clark Auto Park responded

Thank you for the positive review! We’re so glad to hear that Gavynn's professionalism met your expectations. We truly value having dedicated service advisors like him to provide exceptional care and we look forward to helping you again with your future maintenance needs. Sincerely, James Wood AutoPark Management | 940-591-9663

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