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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 38

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.6
408 Reviews
4.6

408 Reviews

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408 Reviews of Gavynn Norris

November 30, 2023

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Employee Rating

My lug nut lock had been lost and the service department found one for me and they fixed the sensors on my truck. Great Job! More

by BWINTERRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

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Employee Rating

Everything was perfect all the personnel were just wonderful I could not have had a better experience. More

by jwbolinfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horn, Sheldon Jeffcoat

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The James Wood Buick GMC Denton Team

November 29, 2023

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Employee Rating

They were able to take care of my problem right away. I did not have an appointment. Great customer service More

by JF678JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denny Aldridge

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Nov 30, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We feel our service department is what makes James Wood Buick GMC Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you again. Sincerely, The James Wood Buick GMC Denton Team

November 28, 2023

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Employee Rating

I always receive professional assistance when I am at the dealership. I like working with Gavyn Norris. He is great. More

by LRTHOMPSON1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Gavyn was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

November 26, 2023

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Employee Rating

Changed oil, purchased and installed a tire with price match from discount tire. Great experience. More

by JCRMJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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Nov 28, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

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Employee Rating

Good job I changed my order upon arrival. Everything worked out to my liking. Kepp up the good work. More

by heartyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Tom Clark Auto Park responded

We are so glad we could take care of all of your needs at James Wood Buick GMC Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The James Wood Buick GMC Denton Team

November 15, 2023

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Employee Rating

EVERYTHING went well with my service visit to the dealership. speedy service and friendly person More

by DRSBORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Tom Clark Auto Park responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

November 13, 2023

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Employee Rating

No appointment for oil change they took care of us right away. They told us that on next oil change we will need to replace certain things and told us of the cost. More

by VENTRCA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Nov 15, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood AutoPark. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood AutoPark Team

November 09, 2023

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Employee Rating

The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac More

by bobwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant, Rachel

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Nov 09, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Bob. Our customers are our greatest asset and we value your business. Please reach out to us directly so that we may discuss this situation. Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2023

Dealership Rating
Employee Rating

Unavailable and unreliable. Service advisors are clueless about what is going on with the vehicle brought in for warranty or service. More

by llofox29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Loch

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Nov 09, 2023

Tom Clark Auto Park responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

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