Gavynn Norris | Page 38

Unavailable and unreliable. Service advisors are clueless about what is going on with the vehicle brought in for warranty or service. Service advisors are clueless about what is going on with the vehicle brought in for warranty or service. More

by llofox29 Verified Customer Verified Customer

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I’ve had my vehicle serviced for years at James woods without any issues or problems. without any issues or problems. More

by DONGUESS35 Verified Customer Verified Customer

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Wonderful experience all around. Service department is great and timely. Sam is on top of the updates as well! Great advisor, probably the best one! Service department is great and timely. Sam is on top of the updates as well! Great advisor, probably the best one! More

by colea Verified Customer Verified Customer

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Easy to work with, no pressure, offered guidance when needed. Excellent customer experience both in Sales and Service. needed. Excellent customer experience both in Sales and Service. More

by GREGORY.TAYLOR75 Verified Customer Verified Customer

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They were very friendly and got me in quickly. I didn’t wait too long. I’m not thrilled about a situation with my wheels though. I’m waiting for tech to still get back to me about how to remedy th I didn’t wait too long. I’m not thrilled about a situation with my wheels though. I’m waiting for tech to still get back to me about how to remedy the situation. He mentioned touching base with GM. More

by rachylm Verified Customer Verified Customer

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Great dealership, I’ve been taking my car there for 10 years because I can trust them. years because I can trust them. More

by DIANEBECKER Verified Customer Verified Customer

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Always great service. Saw one of the service guys at a store and he recognized me from Being in and apologized again for the long wait. Saw one of the service guys at a store and he recognized me from Being in and apologized again for the long wait. More

by JBRPGR Verified Customer Verified Customer

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Really appreciate there hard work and friendly people always looking out for the customers and good service always looking out for the customers and good service More

by LHERRERA4637 Verified Customer Verified Customer

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I have a 2020 traverse and I ALWAYS take my car to the dealer. A few weeks ago they changed my battery and I almost had an accident because they didn't install it correctly. I cameback a week ago to the dealer. A few weeks ago they changed my battery and I almost had an accident because they didn't install it correctly. I cameback a week ago to the same dealer to change my front brakes and now my car is making squeaky sounds near the brake pads. I have wasted my mornings where I could have been working. This Monday I will take the car, yet again, to the dealer and see if they can fix the sounds, and if not, I will not hesitate to bring this to corporate. In the end, the person that recieved my car was really nice and helpful, but I still have the sounds coming from my brake pads... More

by S_MTZ09 Verified Customer Verified Customer

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Repair took way too long. I gave specific details and the part needed (a simple thermostat) was not inst9ck and could not be located in a day. I had to waste two days trying t I gave specific details and the part needed (a simple thermostat) was not inst9ck and could not be located in a day. I had to waste two days trying to get the warranty repair completed. More

by ROSSGUIN Verified Customer Verified Customer

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