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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 37

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
377 Reviews
4.7

377 Reviews

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377 Reviews of Gavynn Norris

November 03, 2023

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Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Doug Spivey, Roger Musgrove, Jarrett Abel, Edwin Chan, Tim Wilkins, Mike Belew , Jared Laska

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Nov 03, 2023

Tom Clark Auto Park responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 02, 2023

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Employee Rating

Fast, friendly, and professional as always! I having been leasing with James Wood for 10 years and I know I can count on them! More

by jkragh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Tom Clark Auto Park responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

October 29, 2023

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Employee Rating

Every one was friendly from the first person to the cashier. Gavynn was attentive and listen to what I had to say. Would want him to take care of me next time I come. More

by CLIFTONDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2023

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Gavynn was my service agent and did a fantastic job! He is always professional and friendly. More

by mcampbell65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 26, 2023

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I had the best experience! Everything went so smoothly and the customer service is outstanding! More

by BYRAMD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Tom Clark Auto Park responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

October 20, 2023

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Can always depend on their professional service! Gavin is always on top of customers needs. More

by fleminji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2023

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Employee Rating

I was met immediately upon driving up. In for an oil change that took no time at all. Very friendly service. More

by SPARKSGD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

October 18, 2023

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Great experience with no issues and no wait! ! Great dealership! Gavynn Norris was really great!! More

by wdeter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Tom Clark Auto Park responded

Hello and thanks for the great feedback! We're very happy that Gavynn was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2023

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Employee Rating

Professional, quick, knowledgeable technical advisers, carefully collecting all customer's problems to be solved, confortable waiting room, need more cofee... More

by NLEPADATU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

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Oct 19, 2023

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

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Employee Rating

Cause y’all sold me a battery for no reason battery was good came in for a pcm and theft system re program first comptuer was wrong y’all had my vehicle y’all my blame my aftermart stuff which was nothin w More

by JOSEPHALEXANDERLEIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Oliphant

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Oct 18, 2023

Tom Clark Auto Park responded

We’d like to thank you for sharing details of your recent experience at our dealership, Joseph. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

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