Doug MacAdam

Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. their staff in all departments are always pleasant and accommodating. More

Report | Print

Kyle and his Smythe team provide yet another on parallel experience! Kyle makes the process easy, no pressure, he listens and provides answers! Kyle and his team have helped our family several times over th experience! Kyle makes the process easy, no pressure, he listens and provides answers! Kyle and his team have helped our family several times over the last few years and we always recommend Kyle to family and friends! More

Report | Print

Purchased S80 T6 in 2001 and recall the process was flawless. Sales person provided us with a detailed explanation of the car's features and how to use them. Service department always had the work comp flawless. Sales person provided us with a detailed explanation of the car's features and how to use them. Service department always had the work completed on time and presented us with a vehicle that was clean both exterior and interior. Fast forward 24 years: Smythe's philosophy towards customer service has remained impeccable and the friendly attitude is reminiscent of times gone by. That's a rare commodity in today's culture. More

Report | Print

Bob Cerza was exceptional. He was knowledgeable and extremely patient. Smythe Volvo experience was pleasant and I will always recommend Bob and Smythe. He was knowledgeable and extremely patient. Smythe Volvo experience was pleasant and I will always recommend Bob and Smythe. More

Report | Print

Doug Macadam and Scott Jackson are pillars of professionalism and efficiency. They both have consistently throughout the years gone above and beyond what is expected to provide the ultimate cust professionalism and efficiency. They both have consistently throughout the years gone above and beyond what is expected to provide the ultimate customer service experience. I hope that the employers recognize the value that they both provide to the company. Thank you Doug & Scott! More

Report | Print

Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has been a great experience! From giving the correct answers to my questions, to expediting my requests, and making sure I am fully informed of any and all service recommendations and charges that come with them. More

Report | Print

Easily one of the best car dealership experiences. I bought a used car, which is typically a horrible experience, but not here at Smythe. Of course it's still your responsibility to check over the veh I bought a used car, which is typically a horrible experience, but not here at Smythe. Of course it's still your responsibility to check over the vehicle, but they allowed me to do just that without a lot of hassle. They also presented all my loan options and registration of my vehicle out of state. Much thanks to Steve Reicker and to the team. More

Report | Print

Tom Coward & Doug MacAdam have been wonderful with my customer service. Always very helpful and up front with what needs to be done. I feel as if I can really trust them when it comes to my car. Thanks f customer service. Always very helpful and up front with what needs to be done. I feel as if I can really trust them when it comes to my car. Thanks for all the help over the years :) More

Report | Print

This is our 7th Volvo we have purchased in 17 years from Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no reason to go anywhere else. More

Report | Print

Doug was able to help me with a few minor changes and updates to my new 2025 xc40 I really appreciate how Doug always goes beyond what is expected. Highly recommend working with Doug in the service updates to my new 2025 xc40 I really appreciate how Doug always goes beyond what is expected. Highly recommend working with Doug in the service department for his knowledge and integrity he brings to the role. More

Report | Print