Daniel Rzepnicki | Page 6

Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was fin He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy. More

by ahealey42777 Verified Customer Verified Customer

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Took car in and was done before the estimated time and staff was amazing as well. staff was amazing as well. More

by LINDA_UNDERBAR Verified Customer Verified Customer

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Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Excellent experience. Great customer service. My service rep showed genuine concern and empathy. Very pleased. Great customer service. My service rep showed genuine concern and empathy. Very pleased. More

by jenn99 Verified Customer Verified Customer

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Always friendly people to work with you Reliable service Would recommend to anyone for service service Would recommend to anyone for service More

by STARZNSUCH52 Verified Customer Verified Customer

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We’ve gotten our last 3 cars at Subaru of Wakefield, and taken family members there. Fair pricing and easy to make appointments. Fast service while I wait. Very friendly service representatives. I would taken family members there. Fair pricing and easy to make appointments. Fast service while I wait. Very friendly service representatives. I would recommend this dealership. More

by vjmata Verified Customer Verified Customer

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Service experience was exceptional. My service rep, Dan Rzepnicki was very knowledgeable and took time with me to review the repairs and maintenance I would need to keep my car operatin My service rep, Dan Rzepnicki was very knowledgeable and took time with me to review the repairs and maintenance I would need to keep my car operating at an optimal level. My 11 year-old car is now running as good as it was when I bought it. Great job by the entire Subaru service team! More

by DWALLEN63 Verified Customer Verified Customer

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Nicole was wonderful, really listened to me and spent the time to figure out what was causing the problem with my car. Running smoothly again, thanks Nicole! time to figure out what was causing the problem with my car. Running smoothly again, thanks Nicole! More

by LINDA_HEINEMAN Verified Customer Verified Customer

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Completed 120k service and provided a free courtesy Outback. Everything was completed as planned without any issues. Outback. Everything was completed as planned without any issues. More

by CHIPFROST Verified Customer Verified Customer

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Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

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