Erica Batchelder

The knew what the problem was right away, they had to keep it over the weekend but they got the job done. keep it over the weekend but they got the job done. More

by L D Verified Customer Verified Customer

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My car issue was found in the am and I was able to drop off and get a loaner in the afternoon. Issue was diagnosed while I was still driving home and was able to drop off loaner and pick up my car when it off and get a loaner in the afternoon. Issue was diagnosed while I was still driving home and was able to drop off loaner and pick up my car when it was convenient for me. Problem was fixed AHEAD of schedule. More

by Christina Verified Customer Verified Customer

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Whenever I call service to set up a service appointment, I get a voicemail and I never get a call back. I usually have to reach out to Erica. I always request Marlon as he is an exceptional mechanic and I get a voicemail and I never get a call back. I usually have to reach out to Erica. I always request Marlon as he is an exceptional mechanic and my interaction with him goes back to when I had my first subaru impreze RS 2.5 in 2002 and the dealership was on main street in Wakefield. I wanted continuity wit regard to service. I have not been disappointed in that regard. More

by Patrick Gordon Verified Customer Verified Customer

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Polite and professional as always. Kept me up to date on status and any possible issues. Keep up the good work. Always a pleasant experience at this dealership. Unrelated....this rati Kept me up to date on status and any possible issues. Keep up the good work. Always a pleasant experience at this dealership. Unrelated....this rating system is a pain. Log in/password...why? I'm responding to the email you sent me. Why the need to have to do this? More

by dslater0 Verified Customer Verified Customer

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Everyone was pleasant and professional. Michael Rammah checked me in, kept me updated on the status of my car and checked me out. It's easy to make an appointment, here are excellent servic Michael Rammah checked me in, kept me updated on the status of my car and checked me out. It's easy to make an appointment, here are excellent services, Albrecht is a great service provider! I always choose the center for my car More

by iremalis Verified Customer Verified Customer

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I bought my vehicle 2 years ago & have been very happy with everything. So glad I chose Albrecht Subaru. Whenever I need any service done Michael has been extremely helpful & has communicated everything t with everything. So glad I chose Albrecht Subaru. Whenever I need any service done Michael has been extremely helpful & has communicated everything to me which made me feel very comfortable. I will continue to bring my vehicle there for any service because it has been great. More

by pattyh64 Verified Customer Verified Customer

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Customer service forward, very helpful and knowledgeable, kept clear communication regarding my vehicle and was open to letting me try a different vehicle upon request while my car was being repaired. kept clear communication regarding my vehicle and was open to letting me try a different vehicle upon request while my car was being repaired. More

by rromerca Verified Customer Verified Customer

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They changed oil and filter but never put a new sticker in my car so I would know when the next was due in my car so I would know when the next was due More

by sal7449 Verified Customer Verified Customer

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Great people, clean and nice waiting area, speedy intake, constant update from the service team is nice constant update from the service team is nice More

by ESKINDERD Verified Customer Verified Customer

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Michael and the team were phenomenal. Very transparent and overly communicated to keep me up to date. I appreciate the team's knowledge and dedication to making me comfortable and being c Very transparent and overly communicated to keep me up to date. I appreciate the team's knowledge and dedication to making me comfortable and being creative with giving me a loaner due to the timing. More

by mmcdonough18 Verified Customer Verified Customer

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