Rich Ellison

This is the only dealership I will service at. Very courteous and knowledgeable. Everything was clearly explained and the work was done in a timely manner. Very courteous and knowledgeable. Everything was clearly explained and the work was done in a timely manner. More

by PLANTE.JASON Verified Customer Verified Customer

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Very helpful and good customer service , always give good service to my car . Thank you Subaru customer service workers service to my car . Thank you Subaru customer service workers More

by fati.yanezx Verified Customer Verified Customer

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"After my old dealership turned me away, Wakefield welcomed me with open arms. They provided life-changing valet service for my mobility issues, and the service manager saved me money by salvaging my welcomed me with open arms. They provided life-changing valet service for my mobility issues, and the service manager saved me money by salvaging my mirror pieces. Even though I didn’t buy my car here, they treated me like family." More

by Jim123 Verified Customer Verified Customer

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Good communication and simple explanations for what was going to be done and what it would mean. Kind employees and I got a loaner car with no issues going to be done and what it would mean. Kind employees and I got a loaner car with no issues More

by missdepaolis Verified Customer Verified Customer

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Excelente trabajo, gracias por toda su ayuda , estoy muy satisfecho por el servicio brindado gracias satisfecho por el servicio brindado gracias More

by armandoperez64.ap Verified Customer Verified Customer

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They say extraordinary service but don’t provide it. Waited and waited even with an appointment Waited and waited even with an appointment More

by robertkan1 Verified Customer Verified Customer

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I need to make a meeting, was running short on time and they got me out even earlier so I could make my meeting. Thank you! they got me out even earlier so I could make my meeting. Thank you! More

by IGGYGOMEZ Verified Customer Verified Customer

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Friendly, thorough description of product, answered all my questions, tour of facility, sale staff available my questions, tour of facility, sale staff available More

by dickmerrill Verified Customer Verified Customer

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This is my second car from them and hopefully intend to get my next one from them also get my next one from them also More

by jmckay916 Verified Customer Verified Customer

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The service at Subaru of Wakefield has always, always been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's super important these days. That said, the dealership's pricing is at the high end (even compared to other dealerships). Of course, that's not the responsibility of the service team, but it makes it difficult to choose Subaru of Wakefield for all my service needs. However, I really appreciated the loaner vehicle for my recent major service. Big plus! More

by BRIONOC Verified Customer Verified Customer

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