Michael Rammah

Michael was very friendly and efficient, giving me all information, asking me if I had any questions, and providing a timely update. I really appreciated his good customer service. information, asking me if I had any questions, and providing a timely update. I really appreciated his good customer service. More

by ab.home1 Verified Customer Verified Customer

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The knew what the problem was right away, they had to keep it over the weekend but they got the job done. keep it over the weekend but they got the job done. More

by L D Verified Customer Verified Customer

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The quality of work is good. The only thing is that my appointment is at 8:30, but they didn't start looking at my car until after 10:00am. Luckily I didn't wait there. The only thing is that my appointment is at 8:30, but they didn't start looking at my car until after 10:00am. Luckily I didn't wait there. More

by angelaqiu66 Verified Customer Verified Customer

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Michael was amazing - arranging to return my car to me when medical concerns prevented me From picking up the car myself during office hours. I really appreciated the accommodation! Very good job Micha when medical concerns prevented me From picking up the car myself during office hours. I really appreciated the accommodation! Very good job Michael! More

by LISA.CHISLETT Verified Customer Verified Customer

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Making an appointment is super easy, and the service techs always are helpful. This past service, Michael was especially helpful explaining the different service options I could go with at my current mi techs always are helpful. This past service, Michael was especially helpful explaining the different service options I could go with at my current mileage. Communicative and helpful every step of the way! More

by HILLARYSIEGEL24 Verified Customer Verified Customer

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My car issue was found in the am and I was able to drop off and get a loaner in the afternoon. Issue was diagnosed while I was still driving home and was able to drop off loaner and pick up my car when it off and get a loaner in the afternoon. Issue was diagnosed while I was still driving home and was able to drop off loaner and pick up my car when it was convenient for me. Problem was fixed AHEAD of schedule. More

by Christina Verified Customer Verified Customer

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Whenever I call service to set up a service appointment, I get a voicemail and I never get a call back. I usually have to reach out to Erica. I always request Marlon as he is an exceptional mechanic and I get a voicemail and I never get a call back. I usually have to reach out to Erica. I always request Marlon as he is an exceptional mechanic and my interaction with him goes back to when I had my first subaru impreze RS 2.5 in 2002 and the dealership was on main street in Wakefield. I wanted continuity wit regard to service. I have not been disappointed in that regard. More

by Patrick Gordon Verified Customer Verified Customer

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Polite and professional as always. Kept me up to date on status and any possible issues. Keep up the good work. Always a pleasant experience at this dealership. Unrelated....this rati Kept me up to date on status and any possible issues. Keep up the good work. Always a pleasant experience at this dealership. Unrelated....this rating system is a pain. Log in/password...why? I'm responding to the email you sent me. Why the need to have to do this? More

by dslater0 Verified Customer Verified Customer

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Everyone was pleasant and professional. Michael Rammah checked me in, kept me updated on the status of my car and checked me out. It's easy to make an appointment, here are excellent servic Michael Rammah checked me in, kept me updated on the status of my car and checked me out. It's easy to make an appointment, here are excellent services, Albrecht is a great service provider! I always choose the center for my car More

by iremalis Verified Customer Verified Customer

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Michael was polite and prompt. He was knowledgeable about the service. I was very happy to recommend the service to others He was knowledgeable about the service. I was very happy to recommend the service to others More

by ronthomann Verified Customer Verified Customer

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