Dan Hasselberger | Page 4

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed Verified Customer Verified Customer

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I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729 Verified Customer Verified Customer

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The service was very successful. I only had to wait about 5 minutes to be seen. I was treated with respect and the waiting room was very clean. Thought the waiting time for my vehicl I only had to wait about 5 minutes to be seen. I was treated with respect and the waiting room was very clean. Thought the waiting time for my vehicle was long but okay.. More

by ugoclay Verified Customer Verified Customer

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Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. knowledgeable. Service was completed in less time than was estimated. More

by tinachios Verified Customer Verified Customer

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It just took a lot longer than I expected,. they did not fill all my fluids in the truck they had to take it back. they did not fill all my fluids in the truck they had to take it back. More

by buckster1222 Verified Customer Verified Customer

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I was in Koons at 8:30 AM. They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wa They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wait an additional two hours more. Donna S More

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Absolutely love my sale consultant Ryan Parker. I have brought 6 cars from him and would recommend him to anyone. I can tell he loves his job and is very knowledgeable about the car buying process I have brought 6 cars from him and would recommend him to anyone. I can tell he loves his job and is very knowledgeable about the car buying process and Chevrolet products. He never falls to make my family and I feel welcomed. Ryan and the sales/finance team does amazing work with any kind of credit. No matter the credit score, they really work hard to secure a great affordable deal for you. I will never go to another dealership as long as Koons white marsh chevrolet is in business! More

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I have to bring my car back to the dealership because they couldn’t cut the new keys for the car. Please call me when you’re able to fix this problem thanks they couldn’t cut the new keys for the car. Please call me when you’re able to fix this problem thanks More

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The Service Department team TALKS to me, instead of just "filling in the paperwork" to get my money! And if they're going to have to wait for Warranty repayment, they still fix the problem like I'm paying "filling in the paperwork" to get my money! And if they're going to have to wait for Warranty repayment, they still fix the problem like I'm paying cash Right Now! More

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After 5 weeks of annoyances and not having my truck because of issues that came up, to say I was frustrated was an understatement. Everyone at this dealership were awesome, helpful and corrected every because of issues that came up, to say I was frustrated was an understatement. Everyone at this dealership were awesome, helpful and corrected every issue. Mark was very helpful and took the time to make sure everything was handled correctly and as timely as possible. Erin Baker was phenomenal in helping and not only reassured me that it would be taken care of but kept going the extra mile to get updates and make sure all issues were addressed. Any production bonuses the dealership may offer, they both deserves it all. More

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