Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 14

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.8
179 Reviews
4.8

179 Reviews

Write a Review

179 Reviews of Courtney Krause

October 23, 2025

Dealership Rating
Employee Rating

Very professional and quick service. And reasonable prices for service. And scheduling for appointments were on time unavailable. More

by monicacolbert55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

Print

October 21, 2025

Dealership Rating
Employee Rating

Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

Print

October 21, 2025

Dealership Rating
Employee Rating

They are very courteous and professional. They give excellent service, my car and I are very happy. More

by stefaniematis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 20, 2025

Dealership Rating
Employee Rating

Courtney from the service department is always pleasant and takes care of my vehicle needs. More

by kevin_code3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 17, 2025

Dealership Rating
Employee Rating

Customer since 2004 and customer service is still great. Courtney is great and explains everything to me for better service of my car. I will continue to let people about Koons White Marsh . More

by Sbree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 17, 2025

Dealership Rating
Employee Rating

They really try to do a good job it seems but it seem like things don't go the best. This visit there was a issue with getting my keys to pick up my vehicle. More

by JOHNNYDBAYSTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 03, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing this. I appreciate your note about our team’s effort and understand your concern about the key handoff at pickup. I’d love the opportunity to chat with you and make sure your next experience is more seamless. Please feel free to reach out to me directly at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 16, 2025

Dealership Rating
Employee Rating

Brian is always great to work with. I am never pressured into getting any service that I don’t need More

by tiffaniehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Josh Chernault

Print
Oct 17, 2025

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 16, 2025

Dealership Rating
Employee Rating

Working with Courtney is always a pleasure, she has great knowledge of the issues that vehicles have and very professional. More

by mkahl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 17, 2025

Koons White Marsh Chevrolet responded

We are so happy that our Koons White Marsh Chevrolet team delivered an excellent experience. It's fantastic that you were in great hands with Courtney. Thank you, Mkahl!

October 16, 2025

Dealership Rating
Employee Rating

I was totally impressed with everybody. I met at the dealership. Sydney was very knowledgeable and professional. The whole team were a pleasure to deal with. More

by MGlegalvideo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manny Olubodun, Sidney Brooks, Denny Norris

Print
Oct 17, 2025

Koons White Marsh Chevrolet responded

We are thrilled to see the positive feedback. It's wonderful to hear you were in capable hands with Sydney. Thank you for choosing Koons White Marsh Chevrolet!

October 15, 2025

Dealership Rating
Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

Print
Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

1
...
13
14
15
...
18

Dealership Inventory (411 Vehicles)

used 2024 GMC Sierra 1500 car, priced at $54,600
2024 GMC Sierra 1500
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
$54,600
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $47,600
2023 Chevrolet Silverado 1500
used
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
$47,600
View Details
new 2026 Chevrolet Suburban car, priced at $75,865
2026 Chevrolet Suburban
new
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
$75,865
View Details
new 2026 Chevrolet Silverado 2500 car, priced at $63,881
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$63,881
View Details
new 2026 Chevrolet Trax car, priced at $26,327
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
$26,327
View Details
new 2026 Chevrolet Traverse car, priced at $51,044
2026 Chevrolet Traverse
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$51,044
View Details
View All Inventory