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Brian Hastmann
Brian Hastmann at Koons White Marsh Chevrolet

Brian Hastmann | Page 5

Service Lane Manager

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
147 Reviews

Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.8

147 Reviews

Write a Review

147 Reviews of Brian Hastmann

December 23, 2025

Dealership Rating
Employee Rating

I did not need a service that said was needed wind shield wipers I had a front light out that was not declared More

by pkkama@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 25, 2025

Koons White Marsh Chevrolet responded

Ms. Kamasinski, I sincerely apologize for missing your headlamp during check-in and for the frustration it has caused. I have tried to reach you on multiple occasions. Please reach out to me directly at 410-931-8600 ext 27145 so we can resolve this issue together. Thank you, and I hope you have a wonderful holiday season.

December 15, 2025

Dealership Rating
Employee Rating

Chris was great! It was first class service. As a working mom I wasn’t sure how I would manage picking my car up but they delivered it right to me. I will recommend t More

by jtaylorson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

Print

December 12, 2025

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Employee Rating

They are always very thorough in their service reviews and the waiting area has nice amenities for longer waiting jobs. More

by chadaogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

December 12, 2025

Dealership Rating
Employee Rating

Things went smoothly and very good communication with the service writer, easy to pay and pick up my vehicle. More

by aedavis614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

Print

December 10, 2025

Dealership Rating
Employee Rating

We have purchased numerous new cars from Koons. We always enjoy our new cars. Service Department is superior. Courtney is excellent. More

by EDHECKMAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Jerry Morreale, Courtney Krause

Print

December 05, 2025

Dealership Rating
Employee Rating

It has always been great to deal with, and the service is good and always a great experience More

by toddstackle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

December 04, 2025

Dealership Rating
Employee Rating

Great service and good work really really nice really good really really good good really More

by lennoxdaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

December 02, 2025

Dealership Rating
Employee Rating

I've worked with experienced/skilled people throughout my appointments at Koons. I'd recommend Koons Sales and Service Departments to others. More

by MIKESALLESE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman

Print

December 01, 2025

Dealership Rating
Employee Rating

Everyone was very professional, Courtney was polite and kept me updated with the entire process. More

by clay.baer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Print

November 30, 2025

Dealership Rating
Employee Rating

Easy in and out and very courteous and helpful. Explained everything and helped make best decisions. More

by funandsungrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
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