Brian Hastmann | Page 3

Great customer service and very transparent with progress of service. Very willing to answer questions of service. Very willing to answer questions More

by rdegori1972 Verified Customer Verified Customer

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They have always been up front with you as far as time line and prices so far line and prices so far More

by fishingbkds Verified Customer Verified Customer

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I have always received great service dealing with Koons White Marsh service department. I travel from Anne Arundel County for service and would prefer to leave vehicle but always have to wait. White Marsh service department. I travel from Anne Arundel County for service and would prefer to leave vehicle but always have to wait. More

by CountJr Verified Customer Verified Customer

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Koons White Marsh Chevrolet is not only the best dealership but also has the best vehicle service. Koons has the best personnel: professional, very courteous, efficient, accommodating. Koons has mor dealership but also has the best vehicle service. Koons has the best personnel: professional, very courteous, efficient, accommodating. Koons has more service options, deals, scans, and payment options. Koons is the absolutely best dealership from my experience dealing with them for the last 4 years. More

by atdavis0404 Verified Customer Verified Customer

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I have been using Koons White Marsh since 2004 and their customer service has been excellent. I would also add that their vetting process is excellent, as I recently had the opportunity to work with their customer service has been excellent. I would also add that their vetting process is excellent, as I recently had the opportunity to work with their new service advisor (Mohammed Qureshey) who continued to give the top notch service that I had been accustomed to receiving over the years! More

by fuutures Verified Customer Verified Customer

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I have been waiting since March 10th for a part to come in. Usually Im pleased with the services, but I have never had to wait weeks for service. in. Usually Im pleased with the services, but I have never had to wait weeks for service. More

by hurttsogood Verified Customer Verified Customer

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The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover Verified Customer Verified Customer

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Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr Verified Customer Verified Customer

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Great communication and good customer service. A mistake in the scheduling was made and they still made it work. Also stayed true to the wait time A mistake in the scheduling was made and they still made it work. Also stayed true to the wait time More

by adarin Verified Customer Verified Customer

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is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wait till we can get a car or plan on money to pay. More

by samuel.p.greenfield Verified Customer Verified Customer

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