Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 5

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
1,298 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

4.9

1,298 Reviews

Write a Review

1298 Reviews of Bill McLean

October 20, 2025

Dealership Rating
Employee Rating

I had an excellent experience with Otto Cadillac. The service was fast and friendly from start to finish. Communication was direct and transparent, and there were no surprise charges at all. Everythi More

by drjacques1985
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

Oct 21, 2025

Otto Cadillac responded

We're so grateful for your recommendation and kind words! It was a pleasure working with you - thank you for choosing Otto Cadillac.

October 17, 2025

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Went in to replace headlight had to order it and it was replaced and works great More

by RONNETOSKIE1
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Recommend Dealer
Yes
Oct 20, 2025

Otto Cadillac responded

We're grateful to have you as an Otto Cadillac customer, Ronne. Thanks for the review!

October 12, 2025

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On time. Very accommodating to our needs. Price given up front which is extremely helpful. Service was great. More

by kcmaturo0
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Recommend Dealer
Yes
Oct 14, 2025

Otto Cadillac responded

We appreciate your feedback! It's great to know that our team accommodated your needs and provided helpful, timely service. Thank you for choosing Otto Cadillac!

October 09, 2025

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Service personnel are professional and attentive. Continuously provide quality service and care for my vehicle. Always a great experience with the service department. More

by always4business
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Oct 10, 2025

Otto Cadillac responded

Thank you for sharing your experiences with our team! We appreciate your business and we look forward to serving you again at Otto Cadillac. Have a great day!

October 07, 2025

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Best of the best! !! From sales to service Otto Cadillac is the best! Steve in sales and Bill in service have taken care of me for years!!! More

by ed65
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

Oct 08, 2025

Otto Cadillac responded

Hearing you've had years of excellent service from our team means the world to us! We truly appreciate your kind words, and we look forward to seeing you again down the road. Have a great day! The Otto Cadillac Team

October 06, 2025

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Very pleasant experience, everyone was super nice and helpful. Big thanks to Dan Zukowski for helping with the arrangements as well as Bill at service shop for taking care of my baby Caddy. Much appr More

by aplushis
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2025

Otto Cadillac responded

Thank you for sharing your excellent feedback about Dan and Bill! We are grateful for your business and for choosing Otto Cadillac.

October 04, 2025

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Extremely nice people treat you real very nice people treat the customer very nice I feel very comfortable More

by margaretdunbar12303
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Recommend Dealer
Yes
Oct 06, 2025

Otto Cadillac responded

Thank you for choosing Otto Cadillac, and for your kind words! We're happy to hear our team made you feel comfortable and well taken care of.

October 04, 2025

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My car was picked up at my home and work done and the car was returned in a very timely manner More

by fnancy1
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2025

Otto Cadillac responded

Thanks so much for the review. We are glad to hear that you appreciated the drop-off option, and we look forward to your next visit to Otto Cadillac!

October 04, 2025

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Otto seems to care about me and wants to make me happy. They got back to me in a timely manner. Everyone is very pleasant. More

by sdecamprn
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

Oct 06, 2025

Otto Cadillac responded

We truly care about our customers and always aim to please. It's nice to hear that our team provided timely and friendly service. Thank you for choosing Otto Cadillac! See you next time!

September 30, 2025

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Employee Rating

It's always a great experience at OTTO. I purchased a certified used Cadillac from OTTO after years bringing my vehicle to Bill and Amber in the service department. Every step of the way wa More

by Momgsc1
Recommend Dealer
Yes
Oct 01, 2025

Otto Cadillac responded

Thank you for your continued trust and support! We're thrilled to hear about your positive experiences with our team. Enjoy your Cadillac, and welcome to the Otto Cadillac family!

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