Ian Maher
Ian Maher at Otto Cadillac

Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
528 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

4.9

528 Reviews

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528 Reviews of Ian Maher

May 01, 2026

Dealership Rating
Employee Rating

Otto is a reputable dealer in the area. I was mostly pleased with my salesman Dan. I was disappointed in the upsell of all the warranties, it was about 17% of the price of the car for all o More

by colleenmulter
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

May 03, 2026

Otto Cadillac responded

Colleen, we appreciate your feedback and are glad to know you were mostly pleased with Dan's service. We're sorry about the dent and chip issue; it's not the kind of surprise we'd want for our customers. Your thoughts on the warranty upsell are also noted, as we aim to provide value without pressure. If there's anything more I can do to help make this right, please reach out. Thank you, Ian Maher - General Sales Manager - 518-869-5000

April 29, 2026

Dealership Rating
Employee Rating

Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

April 25, 2026

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Employee Rating

Awesome customer service good pricing and delivery. Dan is the best and very communicative. Highly recommend. More

by krisspezza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

Apr 27, 2026

Otto Cadillac responded

We appreciate your feedback and recommendation! We'll be sure to pass along your praise to Dan. Thank you for choosing Otto Cadillac. Enjoy the ride!

April 23, 2026

Dealership Rating
Employee Rating

Otto cadallic was very welcoming. The staff was extremely helpful with all the technology needed to purchase the carn More

by ladymars45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

Otto Cadillac responded

We are pleased we could support you with the tech needed for your car purchase. Thank you for choosing Otto Cadillac!

April 18, 2026

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Employee Rating

We were treated nicely and had all of our questions answered. A great experience for both of us. More

by tpickett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Apr 20, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review! We are here to help!

April 18, 2026

Dealership Rating
Employee Rating

Mike and his team are a pleasure to work with . He just makes the process easy More

by mike@turnkeyws.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Apr 20, 2026

Otto Cadillac responded

Mike, your kind review warms our hearts! Thank you from the Otto Cadillac Team.

April 02, 2026

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Employee Rating

Great experience to get my deal in a straight forward way. Right to my expectations without wasting time on "price negotiations". It shows the team clearly identified customers needs and provided customi More

by gdu
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Apr 03, 2026

Otto Cadillac responded

We are so happy to hear you had a straightforward and efficient car-buying experience. Thank you for sharing your support of our team!

March 22, 2026

Dealership Rating
Employee Rating

What? ! I didn't know that there'd be an essay question. Love Otto Cadillac and that's why I came back. More

by kellbla
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Mar 23, 2026

Otto Cadillac responded

Thank you for your review! We're glad to have you on team Otto Cadillac! See you next time!

March 19, 2026

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Employee Rating

Walked in and met Aleks Took a test drive Bought a Cadillac Easy as that Ryan worked with me and breezed through the paperwork 1 2 3. Awesome buying experience. More

by mathewjsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bussinger, Aleks Gentile

Mar 20, 2026

Otto Cadillac responded

Hi Mathew, we're glad Aleks, Ryan, and our team provided such a seamless experience. Congratulations on your new Cadillac and thank you for choosing Otto Cadillac!

March 14, 2026

Dealership Rating
Employee Rating

Otto Cadillac is a great place to buy a car. Honest good people that treat customers with respect and courtesy. The service department is top notch, and wonderful people. Hardly any waiting and More

by hcalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Otto Cadillac responded

Thank you for sharing your fantastic review! We’re honored to have your business and we hope to see you again at Otto Cadillac.

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