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Michael Caccese

Overview Reviews (244) Inventory (107)

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Michael Caccese

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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5.0

244 Reviews

Overview Reviews (244) Inventory (107)

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

Employee Video

5.0

244 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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244 Reviews of Michael Caccese

May 05, 2026

Dealership Rating

Employee Rating

I had a stress free experience and everyone was very personable and kind! I love my car! personable and kind! I love my car! More

by traceynewell

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bussinger

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May 05, 2026 -

Otto Cadillac responded

Thank you for taking the time to review Otto Cadillac! It really means a lot to hear that you're happy.

April 29, 2026

Dealership Rating

Employee Rating

Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Bill McLean, Ryan Bussinger

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Apr 30, 2026 -

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

April 18, 2026

Dealership Rating

Employee Rating

Mike and his team are a pleasure to work with . He just makes the process easy He just makes the process easy More

by mike@turnkeyws.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Apr 20, 2026 -

Otto Cadillac responded

Mike, your kind review warms our hearts! Thank you from the Otto Cadillac Team.

March 31, 2026

Dealership Rating

Employee Rating

Service is always correct and very welcoming. The service advisors always explain the repair. Great service! The service advisors always explain the repair. Great service! More

by shyron28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill McLean, Amber Young

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Apr 01, 2026 -

Otto Cadillac responded

Thank you for your thoughtful review! We're glad you feel confident in our team’s care. We'll see you next time, here at Otto Cadillac!

March 12, 2026

Dealership Rating

Employee Rating

Beautiful Dealership everybody was very friendly salesman. Mike very professional. I’m very happy with my new Cadillac. salesman. Mike very professional. I’m very happy with my new Cadillac. More

by edwardbrose123

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bussinger

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Mar 13, 2026 -

Otto Cadillac responded

Hi Edward, congratulations on your new Cadillac! We're so glad Mike and our team made the experience so positive. Thank you for choosing Otto Cadillac!

February 27, 2026

Dealership Rating

Employee Rating

Everyone we had helping us with our purchase has been very helpful and easy to work with . very helpful and easy to work with . More

by jhdewitt3

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Mar 02, 2026 -

Otto Cadillac responded

We are so happy that our Otto Cadillac team delivered an excellent experience. Thank you for your kind words!

February 10, 2026

Dealership Rating

Employee Rating

Customer service was great very informative about my purchase and went above the job of getting what I really wanted. purchase and went above the job of getting what I really wanted. More

by cletis_hogue

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger, Anthony Betor

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Feb 11, 2026 -

Otto Cadillac responded

We're glad to hear that our customer service team could assist you effectively! It seems there might be a mix-up with the rating, given your positive feedback. If you could update it, we'd greatly appreciate it. Thanks for choosing us, and we look forward to serving you again! - Ian Maher - General Sales Manager - 518-869-5000

January 17, 2026

Dealership Rating

Employee Rating

Thanks Ian and Mike for Making the experience easy and painless . We appreciate the professional courtesy painless . We appreciate the professional courtesy More

by ben@bamauto.net

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Jan 19, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your experience with Ian and Mike. We wish you safe travels ahead, Ben!

January 02, 2026

Dealership Rating

Employee Rating

The entire sales team was great to work with. A professional experience. Have bought several cars with Michael and OTTO. A professional experience. Have bought several cars with Michael and OTTO. More

by jkenned6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger , Bill in service is great

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Jan 05, 2026 -

Otto Cadillac responded

Thank you for your continued support and kind words! We will be sure to pass along your praise to Michael and the team. -Otto Cadillac

January 01, 2026

Dealership Rating

Employee Rating

Overall, our experience went well. We were treated with respect and the staff did everything to help us out. We were treated with respect and the staff did everything to help us out. More

by Carolmerrillst

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill McLean, Ryan Bussinger, Tom Kenneally

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Jan 05, 2026 -

Otto Cadillac responded

We love hearing that the Otto Cadillac team made you feel right at home during your visit. Thank you, and see you next time!

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