Ryan Bussinger
Ryan Bussinger at Otto Cadillac

Ryan Bussinger

Business Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
67 Reviews

Over 20 years of dealership experience with a focus on finance and insurance.

Dealership Experience

1 yr, 11 mos

4.9

67 Reviews

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67 Reviews of Ryan Bussinger

May 25, 2026

Dealership Rating
Employee Rating

We have been dealing with BMW for the last 20+ years, and I have to say that the experience of purchasing the Cadillac was exceptional. Declan was outstandin. More

by ghurd0
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher

May 26, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your feedback about Declan! Welcome to the Cadillac family!

May 23, 2026

Dealership Rating
Employee Rating

Easy to deal with and they made the whole process pleasant. No pressure at all. More

by sandlakedc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Michael Caccese

May 26, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!

May 21, 2026

Dealership Rating
Employee Rating

Otto is an OUTSTANDING dealership! From reception right on through; every employee is committed and stellar. More

by lgrimm1119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

May 21, 2026

Otto Cadillac responded

Thank you for sharing your high praise of our team! We appreciate your business and five-star rating for Otto Cadillac!

May 20, 2026

Dealership Rating
Employee Rating

This was the best car shopping experience I have had, with no pressure and no haggling. More

by bkunkel67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Sean MacWhinnie

May 20, 2026

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business!

May 17, 2026

Dealership Rating
Employee Rating

We had a great experience for our first time working with Otto. Declan and the entire staff were great. More

by Ford2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher

May 18, 2026

Otto Cadillac responded

Thank you for sharing your first experience with Declan and our team! We appreciate your business and look forward to seeing you again at Otto Cadillac.

May 18, 2026

Ford2009 responded

Thank you. Looking forward to working with you in the future

May 11, 2026

Dealership Rating
Employee Rating

I wanted to do business with Otto, I’m disappointed the price went up so much compared to the first vehicle I put a deposit on, but I understand why. More

by jfm1241
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

May 11, 2026

Otto Cadillac responded

Thank you for your understanding and patience. We hope to earn your business in the future. Let us know if you have any further questions or concerns. We are here to help! - The Otto Cadillac Team

May 05, 2026

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Employee Rating

I had a stress free experience and everyone was very personable and kind! I love my car! More

by traceynewell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

May 05, 2026

Otto Cadillac responded

Thank you for taking the time to review Otto Cadillac! It really means a lot to hear that you're happy.

May 01, 2026

Dealership Rating
Employee Rating

Otto is a reputable dealer in the area. I was mostly pleased with my salesman Dan. I was disappointed in the upsell of all the warranties, it was about 17% of the price of the car for all o More

by colleenmulter
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Dan Zukowski

May 03, 2026

Otto Cadillac responded

Colleen, we appreciate your feedback and are glad to know you were mostly pleased with Dan's service. We're sorry about the dent and chip issue; it's not the kind of surprise we'd want for our customers. Your thoughts on the warranty upsell are also noted, as we aim to provide value without pressure. If there's anything more I can do to help make this right, please reach out. Thank you, Ian Maher - General Sales Manager - 518-869-5000

May 15, 2026

colleenmulter responded

I brought the car in for the dent repair and to have the technology issues fixed. My salesman had told me the dent, which I told him about when I picked up the car, would cost about $100-150 to be fixed. When service called to tell me my car was ready, they asked if I received a IOU for the dent repair, I hadn’t 8 was told I have to pay for it. Even service felt it should have been covered. I was just called and told it would be $225 plus tax. Just don’t feel good about this.

April 30, 2026

Dealership Rating
Employee Rating

Very easy and pleasant buying experience from the start to finish. Everyone I dealt with was great More

by grovmusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Sean MacWhinnie

May 04, 2026

Otto Cadillac responded

Thank you for sharing your feedback! We appreciate your business here at Otto Cadillac.

April 29, 2026

Dealership Rating
Employee Rating

Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

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