Amber Young
Amber Young at Otto Cadillac

Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

May 06, 2026

Dealership Rating
Employee Rating

I have only dealt with the service and parts department and all I have to say is they are all awesome More

by Stevebirju
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 01, 2026

Dealership Rating
Employee Rating

Otto's switched out a new handle on a 2022 CT5, 9 days after the warranty was over. I had brought the car to a GM dealership 5 times earlier this year. More

by sjrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Otto Cadillac responded

We're happy we could help! Thank you for choosing Otto Cadillac and for sharing your support online. We'll see you next time!

May 01, 2026

Dealership Rating
Employee Rating

Kept me very well informed as the process went through. Were thorough about determining what my needs were. Made sure I took advantage of special deals. More

by Heatherpetersoncpa
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 04, 2026

Otto Cadillac responded

Hi Heather! It's great to hear our team kept you informed and thorough throughout the process. Thank you for choosing Otto Cadillac! We hope to see you again down the road!

May 01, 2026

Dealership Rating
Employee Rating

Very pleased with the service in both sales and service departments. Very thorough in making sure all options are explained and offered, even if I don't want those services at that particular time. More

by denise.haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean , Steve LeMon, Declan Cohen

May 04, 2026

Otto Cadillac responded

Hi, Denise! We're pleased you're satisfied with our sales and service teams at Otto Cadillac. We always aim to make sure you have all the information you need. Thank you for your feedback!

April 29, 2026

Dealership Rating
Employee Rating

Amber does an amazing job in every aspect, Great Job Amber I would buy another vehicle from Otto just because of the service they provide More

by nracrso
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Apr 30, 2026

Otto Cadillac responded

We love hearing this! Thank you for choosing Otto Cadillac and for sharing your support for Amber and the team. We look forward to working with you again down the road!

April 28, 2026

Dealership Rating
Employee Rating

The warantee on the 2022 CT5 ended on 4/18. The problem had started in December, 2024 with 4 trips to Mangino Buick before we went to Otto's for their Cadillac service. We did not have to More

by sjrt
Workmanship
Service Time
Recommend Dealer
Yes
Apr 29, 2026

Otto Cadillac responded

We’re happy to have been able to assist you and get the repairs taken care of here at Otto Cadillac! Safe travels!

April 28, 2026

Dealership Rating
Employee Rating

Got my car in on time addressed my concerns fantastic for my first time my first oil change when my new car More

by cwade6
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Apr 28, 2026

Otto Cadillac responded

We're glad to hear your first oil change with your new car went smoothly! We look forward to welcoming you back to Otto Cadillac in the future. Safe travels!

April 28, 2026

Dealership Rating
Employee Rating

Got me right in on time. Was done on time as promised always great service and they really seemed to care about my car from beginning to end. More

by cwade6
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Apr 28, 2026

Otto Cadillac responded

Thank you for sharing your experience with us! We truly value your support and look forward to seeing you again at Otto Cadillac. Safe travels!

April 28, 2026

Dealership Rating
Employee Rating

Got my car in on time addressed my concerns fantastic for my first time my first oil change when my new car More

by cwade6
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Apr 28, 2026

Otto Cadillac responded

Thank you for sharing your first service experience with Otto Cadillac! We're so happy we could help.

April 24, 2026

Dealership Rating
Employee Rating

I got a nice car for a cheap price, friendly staff, can't complain at all! More

by jgolden3792
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Apr 27, 2026

Otto Cadillac responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Otto Cadillac Team

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