Amber Young | Page 2

They are here to put you in the best car possible and see that everything works and is top notch. that everything works and is top notch. More

by annarondac Verified Customer Verified Customer

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Amber was professional and also a great communicator. Very responsive and helpful. A pleasure to work with. Very responsive and helpful. A pleasure to work with. More

by rick.sokoler Verified Customer Verified Customer

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Good customer service, well organized, very customer focused The work performed was done to my expectations focused The work performed was done to my expectations More

by dzgnman Verified Customer Verified Customer

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Explained mechanical issue to Amber over the phone and she quickly recognized issue, confirmed that the part was under warranty and scheduled my appt. All went well during service call and she had me roll she quickly recognized issue, confirmed that the part was under warranty and scheduled my appt. All went well during service call and she had me rolling out in expected time frame. More

by Minger131 Verified Customer Verified Customer

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Always professional, friendly & on time with appointments. Customer waiting area is always clean & stocked. appointments. Customer waiting area is always clean & stocked. More

by rozzie5600 Verified Customer Verified Customer

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Very happy they washed and vacuumed the car. Also got me out quickly even though they were backed up. Also got me out quickly even though they were backed up. More

by Jlord512 Verified Customer Verified Customer

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came in for an oil change, as I am in the waiting room I get a text from the sales dept. saying that they are looking for used cars just like mine. what a dick sales tactic, here i am enjoying a cup of coff get a text from the sales dept. saying that they are looking for used cars just like mine. what a dick sales tactic, here i am enjoying a cup of coffee and I am getting sales pitched if I was looking to trade I would go to sales not service. Second text is from the service dept. saying that the work has started and the cost was going to be something like 86 dollars or something like that.Then the service person comes to the waiting area to inform me that several other things were wrong with the car; TPMS,rear brakes and rotors,alignment needs to be done, flush tranny and differential.Its funny how when the car was there in October none of this was found then.I had new tires and an alignment done at a shop in October so in 6 months I need another one done, I am bringing my car today back to the place that did the tires and alignment, LET'S SEE WHAT THEY SAY! I would be more than happy to share the print with you!Then when I go to pay for the oil change the price was 140.00 so I questioned that and I was told the text in fine print says that parts are extra, are you xxxxing kidding me an oil change includes the xxxxing oil! Just like when you order a hamburger it comes on a roll they don't charge extra for the roll! So a 140$ oil change turns into a 2,200$ bill. Well I don't think that I will be giving your dealership any 5 star reviews!! More

by wmyslinski Verified Customer Verified Customer

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Very efficient and accomplished quickly. The service person discovered an unknown problem and recommended the repairs. The service person discovered an unknown problem and recommended the repairs. More

by jjroarke Verified Customer Verified Customer

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Best dealership in the Capital region Been buying cars from them for 40 years. We'll go nowhere else. from them for 40 years. We'll go nowhere else. More

by MIKEW316 Verified Customer Verified Customer

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Service is always correct and very welcoming. The service advisors always explain the repair. Great service! The service advisors always explain the repair. Great service! More

by shyron28 Verified Customer Verified Customer

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