Bill McLean | Page 14

Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal with the warranty company that my son purchased his extended warranty through and made sure everything was covered and that the two repairs and even one that I was not aware was needed were completed professionally and timely. More

by casemgr817 Verified Customer Verified Customer

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From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nature continued throughout every employee we came in contact with. More

by Nysp960 Verified Customer Verified Customer

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I have been going to Otto for service for many years. They are great to work with. They are great to work with. More

by na13 Verified Customer Verified Customer

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Great service. Team always discusses the recommendations before doing any additional work. Upfront on any additional costs Team always discusses the recommendations before doing any additional work. Upfront on any additional costs More

by sglawlor319 Verified Customer Verified Customer

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Great service, great staff. Took care of all my service needs as described. Well done Took care of all my service needs as described. Well done More

by lehane23 Verified Customer Verified Customer

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Bill Mclean as an outstanding employee for Otto Cadillac. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. More

by Cadillac CT6 Verified Customer Verified Customer

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Always treated well by service personnel at Otto. Easy scheduling my appointment and job was performed successfully as expected Easy scheduling my appointment and job was performed successfully as expected More

by kenb2 Verified Customer Verified Customer

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I was very happy with my service. The only thing I was disappointed with is that I wanted to use my Cadillac points towards my bill and was told that all 3 computers were down and I c The only thing I was disappointed with is that I wanted to use my Cadillac points towards my bill and was told that all 3 computers were down and I couldn’t use them for my high bill. More

by dspanersmith Verified Customer Verified Customer

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TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews Verified Customer Verified Customer

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The people were very pleasant, knowledgeable and helpful. My service work was completed in a very timely manner! My service work was completed in a very timely manner! More

by rthomp1 Verified Customer Verified Customer

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