Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 13

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
1,298 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

4.9

1,298 Reviews

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1298 Reviews of Bill McLean

May 22, 2025

Dealership Rating
Employee Rating

Very professional and consistent. They always try to satisfy their customers. The dealership is always clean. They offer a variety of complimentary beverages. More

by CHESTERWBROWN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 19, 2025

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Whenever I go to Otto Cadillac, I usually deal with the service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. More

by volvoeddie
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Recommend Dealer
Yes

May 12, 2025

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Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny More

by ToddHanlon145
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Recommend Dealer
Yes

May 10, 2025

Dealership Rating
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Very professional, as u would expect a Cadillac Dealer to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding More

by VGONGMD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 09, 2025

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Very happy with Otto service department they keep u informed. And the work I experienced was top shelf happy with the service More

by Tamur105
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 08, 2025

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Bill in service is amazing. Always goes above and beyond. His entire department goes above and beyond. More

by ToddHanlon145
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Recommend Dealer
Yes

May 07, 2025

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Professional, fast, and super informative. We'll be back for sure, the experience was very different than other places and communication was top notch. More

by pdd827
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Recommend Dealer
Yes

April 30, 2025

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Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. More

by jovennapelton
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

April 28, 2025

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Employee Rating

Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly More

by hugeld
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 27, 2025

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Employee Rating

Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2
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Recommend Dealer
Yes
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