Alex Rivas
Alex Rivas at Germain Honda of Surprise

Alex Rivas

Used Car Director

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.5
34 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

34 Reviews

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34 Reviews of Alex Rivas

July 17, 2026

Dealership Rating
Employee Rating

David made sure we were taken care of and satisfied with the work provided. The team went above and beyond to ensure we had a reliable vehicle. More

by garrettmary1224
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with the care of your Honda. Our goal is to keep you safely on the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 12, 2026

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Great dealership and great people to work with. Very honest dealership. I will continue to come back for service and will recommend to friends and family. You have a great product and your people More

by azacs343
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 13, 2026

Germain Honda of Surprise responded

Thank you for your kind words and recommendation! We're grateful for your trust in our team and are thrilled to hear you've had such a positive experience. We appreciate your continued business and look forward to providing you with the same honest, knowledgeable service for years to come. Best Regards, Sassha Motz General Manager

June 30, 2026

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Servicio de Juan Marino y Alex Rivas fue muy buena, agradable al comprar nuestra Crv. 6/29/26 la visita al centro de inspección y garantía con Kevin Proo fue muy buena tambien, nos ayudó , hasta descue More

by Dixxtorsion
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo, Juan Marino

Jul 09, 2026

Germain Honda of Surprise responded

¡Gracias por compartir tu experiencia! Nos alegra saber que ha tenido una visita de ventas y servicio tan positiva. Los miembros del equipo que reconociste son verdaderamente valiosos miembros de la familia Germain, y estamos agradecidos por su dedicación a ofrecer un cuidado excepcional a cada huésped. Agradecemos tus amables palabras y tu negocio. Un saludo cordial, Sassha Motz Director General

June 23, 2026

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Ivan was very helpful and explained everything we needed to know, Honda of Surprise has excellent customer service, this is the second car we buy from them. More

by Starhed
Sales Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Germain Honda of Surprise responded

We appreciate your continued business and thank you for allowing us to assist with this purchase. Providing our guests with the best in customer care is our ultimate goal. Best Regards, Sassha Motz General Manager

June 04, 2026

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Germain Honda has wonderful staff. To name one specifically Product Specialist Kiara Ruiz. Kiara goes above and beyond to make a vehicle purchase a great experience. Thank you Germain More

by arod0406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Ivan Rascon

Jun 05, 2026

Germain Honda of Surprise responded

Thank you for making our day with your glowing feedback on the service provided to you by Kiara. It's obvious she made sure you were well taken care of. Congrats on your new Honda! May all your upcoming travels be safe and pleasant. Best Regards, Sassha Motz General Manager

April 14, 2026

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Great dealership and overall customer service experience was excellent. Juan and Ivan were both great to work with and they got me a great deal on a new 2026 Civic Hybrid. Would recommend this dealership to More

by pmitri
Sales Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Germain Honda of Surprise responded

Thank you for the kind recommendation! We’re thrilled to hear you had an excellent experience and that Juan and Ivan took great care of you. Enjoy your new 2026 Civic Hybrid—we appreciate your support and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

March 07, 2026

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Arsh and Alex did an awesome job working with us to get a deal we were all happy with and the exact vehicle we were looking for. We will definitely e returning customers for our future needs. More

by joeleonwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 10, 2026

Germain Honda of Surprise responded

Thank you! It's great to hear that your car-buying experience was a 5-star experience, and that you got a great deal on the exact new car you were looking for. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

March 03, 2026

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Great dealership, the areas were clean and the employees were friendly. A much better vibe than other dealerships in town! More

by jasminedavis129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Evan Winje

Mar 04, 2026

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

March 03, 2026

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Employee Rating

Ivan Rascon and the whole team at Germain Honda of Surprise made me feel comfortable and confident in my decisions. They were supportive and treated me like one of their own. More

by faith.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Brett Smith , Ronny Rattray

Mar 04, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re so glad Van Rascon and the team at Germain Honda of Surprise made you feel comfortable, supported, and confident throughout your visit. We truly appreciate your trust and kind words! Best Regards, Sassha Motz General Manager

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