As we experienced an unusual situation with a Hybrid car - inestaylor16
As we experienced an unusual situation with a Hybrid car from a different brand that came with challenges and unexpected circumstances. The team in Audi Bellevue was very helpful to find a solution, including advocating to other agency to enhance a more reasonable outcome than what they initially proposed. In different capacities, Jacob Kraml and Saab were supportive, attentive and proactive in their Sales representative's roles walking us through the process in an understanding, informative and humane manner, Artheom L. with a comprehensive approach on his financial piece and Joshua M. was an understanding, proactive, advocate and leader to figure out a proposal that could be more comprehensive considering the difficult, lengthy and stressful process that this experience represented for us, due this not being a regular car purchase, but one that came from unfortunate circumstances of a Hybrid car that suddenly stopped without notice and not very reasonable initial solutions from other parties. We are very appreciative with the care, sense and professionalism of the team in Audi Bellevue and glad to continue being a part of the Audi Bellevue family.
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