37 Reviews
Write a Review37 Reviews of Sales Team
May 18, 2026
Todd Fee Sr. Is your guy! New or used, Todd will take care of you.No question or concern will go unanswered. I recommend Rairdon’s Nissan of Auburn to any and all Is your guy! New or used, Todd will take care of you.No question or concern will go unanswered. I recommend Rairdon’s Nissan of Auburn to any and all. More
Other Employees Tagged: Todd Fee Sr.
February 27, 2026
Britney-Marie Service Advisor & Aaron Service Manager were awesome. I was greeted at my car at the time of my appointment, service was performed for all initial items as requested, along with nice system were awesome. I was greeted at my car at the time of my appointment, service was performed for all initial items as requested, along with nice systematic texting of critical additional items asking for approval to proceed with them, & car was ready at quoted original time. I drive a distance to have Rairdon perform service on my car due to the continued great service over the years! More
Other Employees Tagged: Britney-Marie (SERVICE DEPT)
December 21, 2025
I received excellent service from this dealership and exceptional service from the representative that served me. My car was making a strange sound, and when I called it in they scheduled my appointment exceptional service from the representative that served me. My car was making a strange sound, and when I called it in they scheduled my appointment for the same day. The team serviced my car and I was out in less than 30mins. Thank you Alejandro for making this a smooth experience and showing me high quality customer service! More
Other Employees Tagged: Alejandro Snead
November 29, 2025
INCOMPETENT Service Department! DO NOT USE@ I took my Nissan there for warranty work as my AC stopped blowing cold. Their service team said there was nothing wrong except DO NOT USE@ I took my Nissan there for warranty work as my AC stopped blowing cold. Their service team said there was nothing wrong except the computer just needed a quick reset. They said because nothing was wrong/broken, the warranty would not cover it and charged me $500. I paid the ridiculous charge. Went home and did research to see why the computer would just stop "talking" to the AC. I found it was a commom, known issue with my make/model and should have been easily diagnosed by a competent mechanic. Had they correctly diagnosed the failure code, my warranty would have paid the claim. I went back in and spoke to the service manager Brett Harrison. Brett assured me that he'd look into it and make it right, one way or another. Lies. He did nothing. He ignored all of my calls, voicemails and emails. That was 3 months ago and he's done nothing. I took my vehicle to a competent Nissan dealership in Olympia. They immediately knew what was wrong and were able to correctly repair the known issue and submit it to my warranty. They fixed the issue instead of just slapping a bandaid on it and charging me $500 like the crooks at Auburn Nissan. After the holidays I will be taking Nissan of Auburn to small claims court. You've been warned...do not use Nissan of Auburn. More
Other Employees Tagged: Brett Harrison

